Ticketmaster · Ticketmaster Privacy Policy · View original document ↗

Event Partner information sharing for event operations

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

User personal information is transferred to third-party Event Partners for operational purposes, meaning data reaches parties outside Ticketmaster for each event attended.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4463 other provisions on other platforms.

Consumer impact (what this means for users)

A user's information may be received by third-party promoters or venues for event management purposes without requiring additional user consent at the point of sharing.

How other platforms handle this

Squarespace Medium

we may use, retain or share information with law enforcement or others in circumstances where a person's vital interests require protection, such as in the case of emergencies.

Ancestry Medium

Any such de-identified genetic information and phenotypic information we share with third parties for research purposes is done in accordance with Part 46 (beginning with Section 46.101) of Title 45 of the Code of Federal Regulations.

Public.com Medium

By using one of these tools, you agree that Public.com may transfer that information to the applicable third party service.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We share your information with Event Partner(s), such as the promoter or venue, to enable them to run the event, allocate seating or notify you if there has been a change to the event

— Excerpt from Ticketmaster's Ticketmaster Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Ticketmaster Privacy Policy
Entity
Ticketmaster
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-038164
Document ID
CA-D-00284
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8406dcc3b484b0b5387215d3e265aa8ceea34fb8652b6bd41fda247862767ac0
Analysis generated
May 8, 2026 09:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ticketmaster
Document: Ticketmaster Privacy Policy
Record ID: CA-P-038164
Captured: 2026-05-08 09:42:51 UTC
SHA-256: 8406dcc3b484b0b5…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-privacy-policy/provision/CA-P-038164/event-partner-information-sharing-for-event-operations/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Ticketmaster's Event Partner information sharing for event operations clause do?

User personal information is transferred to third-party Event Partners for operational purposes, meaning data reaches parties outside Ticketmaster for each event attended.

How does this clause affect you?

A user's information may be received by third-party promoters or venues for event management purposes without requiring additional user consent at the point of sharing.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Ticketmaster?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.