Ticketmaster · Ticketmaster Privacy Policy · View original document ↗

Account deletion causes loss of digital assets

High severity High confidence Explicitdocumentlanguage Common · 288 of 352 platforms
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This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who delete their accounts permanently lose access to digital assets tied to that account, including NFTs, which may have monetary or experiential value.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4406 other provisions on other platforms.

Consumer impact (what this means for users)

A user who deletes their account will lose access to any digital assets, including NFTs, associated with that account.

How other platforms handle this

Netflix Medium

Netflix is not obligated to credit or discount a subscription for holds placed on the account by either a representative of Netflix or by the automated processes of Netflix.

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

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▸ View Original Clause Language DOCUMENT RECORD
"
A deletion of your account will result in loss of access to any digital assets (i.e. NFTs) that you may own.

— Excerpt from Ticketmaster's Ticketmaster Privacy Policy

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Ticketmaster Privacy Policy
Entity
Ticketmaster
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-038242
Document ID
CA-D-00284
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8406dcc3b484b0b5387215d3e265aa8ceea34fb8652b6bd41fda247862767ac0
Analysis generated
May 8, 2026 09:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ticketmaster
Document: Ticketmaster Privacy Policy
Record ID: CA-P-038242
Captured: 2026-05-08 09:42:51 UTC
SHA-256: 8406dcc3b484b0b5…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-privacy-policy/provision/CA-P-038242/account-deletion-causes-loss-of-digital-assets/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Ticketmaster's Account deletion causes loss of digital assets clause do?

Users who delete their accounts permanently lose access to digital assets tied to that account, including NFTs, which may have monetary or experiential value.

How does this clause affect you?

A user who deletes their account will lose access to any digital assets, including NFTs, associated with that account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Ticketmaster?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.