Ticketmaster may send you marketing messages by email, SMS, push notifications, and social media, but you can update your preferences at any time through your account settings.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Understanding how to manage your marketing preferences ensures you only receive communications you want, and Ticketmaster confirms that opt-out is available at any time without restrictions on that right.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →Previous 'Marketing Communications by Multiple Channels' provision severity downgraded from medium to low and now includes explicit reference to preference change rights.
View full change record →You may receive marketing from Ticketmaster across multiple channels including email, SMS, and social media unless you actively opt out, but the policy confirms you can update preferences at any time through the Your Choices and Rights section.
How other platforms handle this
You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.
telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.
Some of our ad partners may also enable us to collect similar data directly from their website or app by integrating our or our affiliates' advertising technology.
"To contact you with information or offers regarding upcoming events, products or services via email, push and web notifications, SMS, or social media platforms. You can change your marketing preferences at any time; see 'Your choices and rights' section below.Excerpt from Ticketmaster's Privacy Policy
REGULATORY LANDSCAPE: Direct marketing via email and SMS engages the CAN-SPAM Act and the Telephone Consumer Protection Act in the US, and the Privacy and Electronic Communications Regulations in the UK and EU.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
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Understanding how to manage your marketing preferences ensures you only receive communications you want, and Ticketmaster confirms that opt-out is available at any time without restrictions on that right.
You may receive marketing from Ticketmaster across multiple channels including email, SMS, and social media unless you actively opt out, but the policy confirms you can update preferences at any time through the Your Choices and Rights section.
ConductAtlas has identified this type of provision across 295 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.