This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes the operational framework under which Ticketmaster collects and processes health and safety data as mandated by law, specifying permissible uses (contact and government sharing) and data retention practices (regular deletion). It clarifies that such collection is conditional on legal requirement rather than discretionary.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →Users acknowledge that their personal information, including location and timing data, may be collected and shared with government officials when required by infectious disease compliance laws. The provision establishes that such data collection and sharing occurs only to the extent legally mandated and is subject to periodic deletion protocols.
How other platforms handle this
"By clicking 'Next', you are indicating that you have read and agree to the TERMS OF USE AND PRIVACY POLICY"
We automatically collect certain information from your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Service, we collect information about the individual web pages or products th...
Location data. Data about your device's location, which can be either precise or imprecise. For example, we collect location data using Global Navigation Satellite System (GNSS) (e.g., GPS) and data about nearby cell towers and Wi-Fi hotspots. Location can also be inferred from a device's IP address...
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"Where required, we will collect information from ticket purchasers and attendees for compliance purposes related to infectious disease to the extent required under applicable law. This includes information such as names, contact details, seat locations, along with entry and exit times. Any information collected by us or our third-party partners in compliance with applicable health and safety requirements will only be used to contact attendees or shared with relevant local, government officials. This information is regularly deleted.— Excerpt from Ticketmaster's Ticketmaster Privacy Policy
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
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This clause establishes the operational framework under which Ticketmaster collects and processes health and safety data as mandated by law, specifying permissible uses (contact and government sharing) and data retention practices (regular deletion). It clarifies that such collection is conditional on legal requirement rather than discretionary.
Users acknowledge that their personal information, including location and timing data, may be collected and shared with government officials when required by infectious disease compliance laws. The provision establishes that such data collection and sharing occurs only to the extent legally mandated and is subject to periodic deletion protocols.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.