Ticketmaster · Ticketmaster Privacy Policy · View original document ↗

Health and Safety Data Collection and Government Sharing

High severity Unique · 0 of 325 platforms
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This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the operational framework under which Ticketmaster collects and processes health and safety data as mandated by law, specifying permissible uses (contact and government sharing) and data retention practices (regular deletion). It clarifies that such collection is conditional on legal requirement rather than discretionary.

Consumer impact (what this means for users)

Users acknowledge that their personal information, including location and timing data, may be collected and shared with government officials when required by infectious disease compliance laws. The provision establishes that such data collection and sharing occurs only to the extent legally mandated and is subject to periodic deletion protocols.

How other platforms handle this

Venmo Medium

When you use the Services, we collect information about you and your use of our Services. We may share your information with other members of the PayPal family of companies, including PayPal, Inc., to help provide, improve, and market our products and services. This includes financial data, transact...

Roblox Medium

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the data collection and use practices described in the Privacy Policy. Roblox collects information you provide directly, information collected a...

Best Buy Medium

We collect information about you in a variety of ways depending on how you interact with us and our products and services. This includes information you provide directly, information we collect automatically when you use our services, and information we receive from third parties. We may collect ide...

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▸ View Original Clause Language DOCUMENT RECORD
"
Where required, we will collect information from ticket purchasers and attendees for compliance purposes related to infectious disease to the extent required under applicable law. This includes information such as names, contact details, seat locations, along with entry and exit times. Any information collected by us or our third-party partners in compliance with applicable health and safety requirements will only be used to contact attendees or shared with relevant local, government officials. This information is regularly deleted.

— Excerpt from Ticketmaster's Ticketmaster Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Ticketmaster Privacy Policy
Entity
Ticketmaster
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006381
Document ID
CA-D-00284
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8406dcc3b484b0b5387215d3e265aa8ceea34fb8652b6bd41fda247862767ac0
Analysis generated
May 8, 2026 09:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ticketmaster
Document: Ticketmaster Privacy Policy
Record ID: CA-P-006381
Captured: 2026-05-08 09:42:51 UTC
SHA-256: 8406dcc3b484b0b5…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-privacy-policy/health-and-safety-data-collection-and-government-sharing/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Ticketmaster's Health and Safety Data Collection and Government Sharing clause do?

This clause establishes the operational framework under which Ticketmaster collects and processes health and safety data as mandated by law, specifying permissible uses (contact and government sharing) and data retention practices (regular deletion). It clarifies that such collection is conditional on legal requirement rather than discretionary.

How does this clause affect you?

Users acknowledge that their personal information, including location and timing data, may be collected and shared with government officials when required by infectious disease compliance laws. The provision establishes that such data collection and sharing occurs only to the extent legally mandated and is subject to periodic deletion protocols.

Is ConductAtlas affiliated with Ticketmaster?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.