When you buy a ticket, Ticketmaster shares your personal information — including contact details and purchase data — with the artist, promoter, venue, or record label associated with that event.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes the operational framework for data flows across the event ecosystem, making Event Partners recipients of user data as part of the standard event delivery process and defining their role as separate data handlers subject to their own privacy policies.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →Your name, email, and purchase details are passed to multiple third parties for each event you attend, potentially leading to separate marketing from artists or venues outside your control via Ticketmaster's settings.
How other platforms handle this
Protect us, our business, our users, and others, for example to enforce our terms of service, prevent spam or other unwanted communications, and investigate or protect against fraud
we may use, retain or share information with law enforcement or others in circumstances where a person's vital interests require protection, such as in the case of emergencies.
In some cases, in order to show you more relevant ads, we disclose with social media platforms and other advertising partners, information about actions you take on our websites and apps, such as which pages you visit and which ads you saw.
"Event Partners are the entities we work with to put on the event, such as the artist, promoter, record label, or venue. We share your information with our Event Partners so that they can run the event and for other reasons described in their privacy policies.Excerpt from Ticketmaster's Privacy Policy
Event Partners are characterized as independent data controllers, creating a controller-to-controller transfer that requires adequate legal bases and, under GDPR, potentially separate transparency obligations toward data subjects for each partner's downstream processing.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
ConductAtlas detected a major restructuring of Meta’s privacy policy that removed detailed consumer rights disclosures and relocated them to separate documents.
Your genetic data may be transferred to a new owner as a business asset. Here is what the Terms of Service actually say and what you can do right now.
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The clause establishes the operational framework for data flows across the event ecosystem, making Event Partners recipients of user data as part of the standard event delivery process and defining their role as separate data handlers subject to their own privacy policies.
Your name, email, and purchase details are passed to multiple third parties for each event you attend, potentially leading to separate marketing from artists or venues outside your control via Ticketmaster's settings.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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