Ticketmaster · Ticketmaster Privacy Policy · View original document ↗

Cookies and Tracking Technologies

High severity Common · 79 of 343 platforms
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This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes the operational scope of data collection mechanisms Ticketmaster implements to generate user activity records, behavioral signals, and location data. This collected information enables analytics, service delivery, and other business functions dependent on behavioral tracking.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
May 8, 2026
Last Seen
This clause type exists across 967 other provisions on other platforms.

Consumer impact (what this means for users)

Users operating under these terms are subject to continuous collection of device identifiers, IP addresses, location data, and browsing activity through multiple tracking technologies when using Ticketmaster's platforms. The terms further authorize third-party tracking through independently-operated cookies and tracking tools embedded in third-party content served on Ticketmaster's sites.

How other platforms handle this

Netflix Medium

Cookies are small data files that are commonly stored on your device when you access websites and online services. The text in a cookie contains a string of numbers and letters that may uniquely identify a device and can contain other information as well. This allows the web server to recognize your...

Webull Medium

We and our third-party partners may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our website and apps, including your browsing activity, device type, IP address, and referring URLs. We use this information to personalize your experien...

Chase Medium

We, or our service providers, and other companies we work with may deploy and use cookies, web beacons, local shared objects and other tracking technologies for the following purposes: fraud prevention and monitoring our advertising and marketing campaign performance. Some of these tracking tools ma...

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▸ View Original Clause Language DOCUMENT RECORD
"
When you use our websites or apps, subject to your choices, we use tracking tools like browser cookies and web beacons and technology like GPS and WiFi to collect information about you. This information includes the browser and device you're using, your IP address, your location, the site you came from, what you did and didn't use our site/app for, or the site you visit when you leave us. Our site may also serve third-party content that contains their own cookies or tracking technology.

— Excerpt from Ticketmaster's Ticketmaster Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Ticketmaster Privacy Policy
Entity
Ticketmaster
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-001490
Document ID
CA-D-00284
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8406dcc3b484b0b5387215d3e265aa8ceea34fb8652b6bd41fda247862767ac0
Analysis generated
May 8, 2026 09:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ticketmaster
Document: Ticketmaster Privacy Policy
Record ID: CA-P-001490
Captured: 2026-05-08 09:42:51 UTC
SHA-256: 8406dcc3b484b0b5…
URL: https://conductatlas.com/platform/ticketmaster/ticketmaster-privacy-policy/cookies-and-tracking-technologies/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Ticketmaster's Cookies and Tracking Technologies clause do?

The provision establishes the operational scope of data collection mechanisms Ticketmaster implements to generate user activity records, behavioral signals, and location data. This collected information enables analytics, service delivery, and other business functions dependent on behavioral tracking.

How does this clause affect you?

Users operating under these terms are subject to continuous collection of device identifiers, IP addresses, location data, and browsing activity through multiple tracking technologies when using Ticketmaster's platforms. The terms further authorize third-party tracking through independently-operated cookies and tracking tools embedded in third-party content served on Ticketmaster's sites.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 79 platforms. See the full comparison.

Is ConductAtlas affiliated with Ticketmaster?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.