Smartsheet shares your browsing and usage data with advertising and analytics companies, who may track your activity across the Smartsheet site and other websites using cookies and similar technologies.
This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Cross-site tracking by advertising partners is one of the more privacy-sensitive data sharing practices, and users who do not adjust cookie settings may have their behavior tracked across the web without realizing it.
The updated privacy policy states that only Smartsheet's U.S.-based affiliates participate in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework. Previously, the policy referenced participation by Smartsheet and its affiliates without geographic qualification. This narrowed scope may affect the data transfer mechanisms available for processing personal data from EU, UK, and Swiss users if non-U.S. affiliates are involved in data handling. The policy does not explicitly describe alternative transfer mechanisms for non-U.S. affiliates.
View change record →Your site usage data, including pages visited and actions taken on smartsheet.com, may be shared with advertising and analytics partners who can track your activity across multiple websites over time using cookies and tracking pixels.
How other platforms handle this
We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share your information with third-party advertising p...
We may share your personal information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share your personal information with busines...
We permit third-party service providers to collect your information, as described here, through some of our services and we share your information with third-party service providers for business purposes as described in this policy, including but not limited to providing advertising on our services ...
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"We may share personal data with third-party advertising partners, analytics providers, and other vendors who help us market our products and services and understand how our Site is used. These partners may use cookies, pixel tags, and similar technologies to collect information about your use of the Site and other websites over time.— Excerpt from Smartsheet's Smartsheet Privacy Policy
(1) REGULATORY LANDSCAPE: This provision engages GDPR and the ePrivacy Directive for EU and UK users, requiring prior informed consent for non-essential cookies and tracking technologies. For California residents, CPRA's opt-out rights for sharing personal data with third parties for cross-context behavioral advertising are relevant, enforced by the California Privacy Protection Agency. The FTC also has jurisdiction over deceptive tracking practices. (2) GOVERNANCE EXPOSURE: Medium. Cross-site tracking and advertising data sharing are standard industry practices but carry meaningful regulatory exposure under GDPR and CPRA. The adequacy of Smartsheet's consent mechanisms for EU users, including whether cookie consent banners meet GDPR's freely given, specific, and informed standards, is a compliance evaluation point. (3) JURISDICTION FLAGS: EU and UK users have the strongest regulatory protections, as the ePrivacy Directive and GDPR require opt-in consent for non-essential tracking. California residents have an opt-out right under CPRA for sharing with advertising partners. Other US states with comprehensive privacy laws (Virginia, Colorado, Connecticut) may also grant opt-out rights for targeted advertising. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations deploying Smartsheet and concerned about employee data being shared with advertising partners should review whether Smartsheet's cookie and tracking practices are restricted under their service agreements. Standard enterprise agreements may not restrict Smartsheet's website-level advertising data collection from employees who access the site. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should review Smartsheet's cookie consent implementation to assess whether it meets applicable standards. Users and organizations can adjust cookie preferences through Smartsheet's cookie consent tool to limit advertising tracking.
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Cross-site tracking by advertising partners is one of the more privacy-sensitive data sharing practices, and users who do not adjust cookie settings may have their behavior tracked across the web without realizing it.
Your site usage data, including pages visited and actions taken on smartsheet.com, may be shared with advertising and analytics partners who can track your activity across multiple websites over time using cookies and tracking pixels.
ConductAtlas has identified this type of provision across 25 platforms. See the full comparison.
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