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California Resident Privacy Rights (CCPA/CPRA)

Medium severity High confidence Explicitdocumentlanguage Uncommon · 11 of 325 platforms
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Document Record

What it is

California residents have specific legal rights including the ability to see what data Smartsheet has about them, request deletion, correct inaccuracies, and opt out of having their data sold or shared with advertising partners.

This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

California's CCPA and CPRA provide among the strongest consumer data rights in the US, and Smartsheet's explicit acknowledgment of these rights means California residents have enforceable mechanisms to limit data sharing and request data deletion.

Consumer impact (what this means for users)

California residents can exercise rights including deletion, access, correction, and opt-out from data sharing for advertising purposes by submitting a request through Smartsheet's privacy request form, which Smartsheet is legally required to honor within specific timeframes under California law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit Smartsheet's privacy request form, select your request type (access, deletion, correction, or opt-out), and complete the identity verification process. Smartsheet is required under CCPA to respond within 45 days.
  • Export Your Data
    Submit a data access request through Smartsheet's privacy request form to receive a copy of the personal data Smartsheet holds about you as a California resident.

How other platforms handle this

Waze Medium

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and related regulations, including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, the right to opt out of...

ADP Medium

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include: the right to know about personal information collected, disclosed, or sold; the right to delete personal information collected from you; the right to opt-out of t...

Verizon Medium

California law gives residents the right to know what personal information we collect, use, share or sell; to delete personal information under certain circumstances; to opt-out of the sale or sharing of their personal information; to correct inaccurate personal information; to limit the use and dis...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are a California resident, you may have the following rights under the CCPA/CPRA: the right to know about the personal information we collect, use, disclose, and sell or share; the right to delete personal information we have collected from you; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of your personal information; the right to limit the use and disclosure of sensitive personal information; and the right to non-discrimination for exercising your privacy rights.

— Excerpt from Smartsheet's Smartsheet Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision is governed by the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Enforcement authorities include the California Attorney General and the California Privacy Protection Agency. Smartsheet's explicit enumeration of these rights indicates awareness of its obligations, but compliance depends on the operational adequacy of its response processes, timelines, and verification procedures. (2) GOVERNANCE EXPOSURE: Medium. The enumeration of rights is standard for a CCPA-covered business, but the operational implementation, including response timelines, identity verification, and honoring of opt-out requests, is where compliance gaps most commonly arise. Organizations deploying Smartsheet should confirm that employee data submitted into the platform is addressed in Smartsheet's service provider designation to avoid inadvertent CCPA controller liability. (3) JURISDICTION FLAGS: Applies specifically to California residents. Other US states with comprehensive privacy laws (Virginia CDPA, Colorado CPA, Connecticut CTDPA, Texas TDPSA) have parallel but not identical rights frameworks; users in those states should review whether Smartsheet extends equivalent rights to them. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers using Smartsheet as a CCPA service provider should have a written service provider agreement in place restricting Smartsheet's use of personal data for purposes other than providing the contracted service. Without this, Smartsheet's sharing of data with advertising partners could potentially be treated as a sale, creating compliance exposure for the enterprise customer. (5) COMPLIANCE CONSIDERATIONS: California-resident users should exercise opt-out rights for data sharing proactively. Enterprise legal teams should audit whether Smartsheet's service provider status is formally documented and whether employee personal data flowing through Smartsheet is adequately addressed in data mapping exercises.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    The California Attorney General and California Privacy Protection Agency enforce CCPA and CPRA rights, including the right to opt out of data sharing and the right to deletion
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Smartsheet Privacy Policy
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008061
Document ID
CA-D-00712
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
aa3e2b37314e800adf6f92513bffd0a54c2369282b4a03c0788838ef681cf41e
Analysis generated
May 7, 2026 16:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Privacy Policy
Record ID: CA-P-008061
Captured: 2026-05-07 16:22:45 UTC
SHA-256: aa3e2b37314e800a…
URL: https://conductatlas.com/platform/smartsheet/smartsheet-privacy-policy/california-resident-privacy-rights-ccpacpra/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Smartsheet's California Resident Privacy Rights (CCPA/CPRA) clause do?

California's CCPA and CPRA provide among the strongest consumer data rights in the US, and Smartsheet's explicit acknowledgment of these rights means California residents have enforceable mechanisms to limit data sharing and request data deletion.

How does this clause affect you?

California residents can exercise rights including deletion, access, correction, and opt-out from data sharing for advertising purposes by submitting a request through Smartsheet's privacy request form, which Smartsheet is legally required to honor within specific timeframes under California law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 11 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.