Shopify Acceptable Use Policy

This document is Shopify's Acceptable Use Policy (AUP), which governs the conduct of all users of Shopify's services and establishes a list of prohibited activities as a condition of continued access to those services. The policy states that users may not use Shopify services to engage in activities including but not limited to: selling counterfeit goods, facilitating unauthorized access to computer systems, distributing malware, engaging in deceptive practices, selling certain regulated products (such as firearms accessories, certain drugs, and tobacco to minors), operating certain financial services without authorization, and hosting content that facilitates human trafficking or exploitation of minors. The AUP reserves to Shopify the right to terminate or suspend access to services for any user or merchant found in violation, without specifying a notice period or appeal process, which is operationally significant for merchants whose businesses depend on platform continuity. The policy engages consumer protection frameworks administered by the FTC, as well as sector-specific regulations including the Bank Secrecy Act, regulations governing firearms and tobacco sales, and international sanctions regimes administered by OFAC; applicability of specific provisions will vary by jurisdiction and business type. Merchants operating in regulated industries (financial services, weapons, pharmaceuticals, adult content) face heightened compliance obligations under this policy, and legal teams should note that the AUP may be updated unilaterally by Shopify, with continued use constituting acceptance of revised terms.