Shopify updated its Terms of Service on May 11, 2026 to add new provisions regarding communications through additional channels like WhatsApp and to introduce a new service category called Agentic Storefronts with supplemental terms. The updated terms now state that Shopify may use opted-in communication channels to send account and service-related messages, and that merchants using Agentic Storefronts must comply with separate supplemental terms specific to that service.
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April 19, 2026
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March 15, 2026
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Initial snapshot — monitoring begins
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