Shopify restructured its contracting party and dispute resolution framework in an update detected on August 1, 2026. Previously, the terms assigned a single Shopify contracting party based on billing region and directed all disputes to courts in Ontario (Canada), Singapore, or Ireland depending on location. The updated terms reorganize this into a table format, clarifying which Shopify entity serves as the contracting party for each region (US/Canada, Asia Pacific, or other jurisdictions), and replace the exclusive jurisdiction language with a requirement that disputes be brought only in the courts specified in that table. Additionally, Shopify reorganized service-specific terms sections, moving Gift Cards language and restructuring references to Audiences and Checkout Extensibility provisions.
The updated terms clarify the legal identity of the Shopify entity you contract with and establish which courts have exclusive jurisdiction to resolve disputes, depending on your store's billing address. Previously, the terms specified exclusive jurisdiction by region (Ontario for US/Canada, Singapore for Asia Pacific, Ireland for EMEA and other areas). The revised structure presents this information in a table format and adds explicit language stating that disputes can only be brought in the courts listed for your region, with those courts having exclusive jurisdiction. Shopify Inc. may act as a billing agent for other Shopify entities to collect fees and remit taxes in some jurisdictions. You can review the contracting party and forum table in Section 13 to confirm which entity and courts apply to your store based on your billing address.
→ Review Section 13 of the updated terms to identify which Shopify legal entity serves as your contracting party based on your store's billing address.
→ Note the courts with exclusive jurisdiction for disputes in your region (Ontario for US/Canada, Singapore for Asia Pacific, Ireland for EMEA and other areas).
Reorganized regional contracting party assignments into a table format; clarified which Shopify entity and courts apply to each billing region.
Revised language now states disputes can only be brought in courts listed in the table; added explicit waiver of objection to jurisdiction.
Clarified that Shopify Payment Activities Inc. serves as contracting party solely for payment activities regulated under the Canadian Retail Payment Activities Act.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Shopify reorganized Section 13 (Contracting Party and Forum) to consolidate previously regional contracting party definitions into a single table format, matching each billing region to a specific Shopify legal entity and corresponding courts with exclusive …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-004099.
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