Segment · Segment Privacy Policy · View original document ↗

Visual Website Optimizer (VWO) Tracking

Medium severity Rare · 1 of 343 platforms
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Recent governance activity Segment recorded 2 documented changes in the last 30 days.
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This analysis describes what Segment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes the technical parameters for Segment's experimentation and optimization infrastructure. This authorization allows Segment to conduct real-time A/B testing and visual experiments on visitors without separate notification for each test iteration.

Recent Activity

This document changed recently

Medium May 22, 2026

The updated policy establishes a new opt-out mechanism allowing users to decline having their data disclosed to third parties (other than service providers) or used for purposes materially different from the original collection purpose. The policy also explicitly discloses that Twilio Inc. is subject to FTC investigatory and enforcement powers, providing users with notice of the regulatory authority overseeing the company's privacy practices. You can exercise this opt-out right by contacting Segment through the mechanism specified in their privacy policy.

View change record →
Medium May 19, 2026

The updated terms establish clearer disclosure of how Segment transfers personal data internationally. Segment now explicitly certifies its compliance with the EU-U.S. Data Privacy Framework, UK Extension, and Swiss-U.S. Data Privacy Framework, and states that these DPF Principles take precedence if they conflict with other policy terms. The updated policy also adds specific rights allowing you to opt out of: (i) disclosure of your personal data to third parties other than service providers acting under Segment's instructions, or (ii) use of your personal data for purposes materially different from the original purpose or your subsequent authorization. You can exercise these rights by contacting privacy@twilio.com.

View change record →

Consumer impact (what this means for users)

This provision enables Segment to test and modify website visual elements and functionality for visitors dynamically. Visitors may experience temporary element hiding or style modifications while experiments execute, controlled by the specified tolerance and hide settings.

How other platforms handle this

OpenAI Medium

We automatically collect certain information from your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Service, we collect information about the individual web pages or products th...

Netflix Medium

Cookies are small data files that are commonly stored on your device when you access websites and online services. The text in a cookie contains a string of numbers and letters that may uniquely identify a device and can contain other information as well. This allows the web server to recognize your...

Webull Medium

We and our third-party partners may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our website and apps, including your browsing activity, device type, IP address, and referring URLs. We use this information to personalize your experien...

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▸ View Original Clause Language DOCUMENT RECORD
"
var account_id=1176295, version=2.2, settings_tolerance=2000, hide_element='body', hide_element_style = 'opacity:0 !important;filter:alpha(opacity=0) !important;background:none !important'; ... w._vwo_code=code;code.init();

— Excerpt from Segment's Segment Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Segment Privacy Policy
Entity
Segment
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-006699
Document ID
CA-D-00700
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1e5bbf4d983ee8081c4ac6d66bb2964eb214225dcf4ded575c19b5ff3fe5f3d5
Analysis generated
May 8, 2026 12:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Segment
Document: Segment Privacy Policy
Record ID: CA-P-006699
Captured: 2026-05-08 12:54:03 UTC
SHA-256: 1e5bbf4d983ee808…
URL: https://conductatlas.com/platform/segment/segment-privacy-policy/visual-website-optimizer-vwo-tracking/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Segment's Visual Website Optimizer (VWO) Tracking clause do?

The clause establishes the technical parameters for Segment's experimentation and optimization infrastructure. This authorization allows Segment to conduct real-time A/B testing and visual experiments on visitors without separate notification for each test iteration.

How does this clause affect you?

This provision enables Segment to test and modify website visual elements and functionality for visitors dynamically. Visitors may experience temporary element hiding or style modifications while experiments execute, controlled by the specified tolerance and hide settings.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Segment?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Segment.