EU and UK residents are entitled to rights under GDPR and UK GDPR, including access, rectification, erasure, restriction, portability, and objection to processing, as applicable to Twilio's website data collection.
This analysis describes what Segment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision acknowledges the applicability of GDPR and UK GDPR to EU and UK residents interacting with twilio.com, including the legal basis for processing and rights to object to certain uses of personal data.
Interpretive note: The specific GDPR disclosure language in the privacy notice body was not available in the truncated document source; GDPR provisions are inferred from applicable legal requirements and Twilio's known operational footprint rather than explicit quoted text.
EU and UK residents have GDPR rights regarding data collected during visits to twilio.com, including the right to access, delete, or object to processing of their personal data, and the right to withdraw consent for cookie-based tracking.
How other platforms handle this
If you are located in the European Economic Area or the United Kingdom, you have certain rights under applicable data protection laws, including the right to access, correct, or delete your personal data, the right to object to or restrict processing, and the right to data portability. You may also ...
If you are located in the EEA or UK, you may have the following rights under applicable data protection law: the right to access your personal data; the right to rectify inaccurate personal data; the right to erasure of your personal data; the right to restrict processing of your personal data; the ...
If you are located in the EEA, UK, or Switzerland, you have certain rights with respect to your personal information, including the right to access your personal data, to correct or delete your personal data, to restrict processing of your personal data, to data portability, and to object to process...
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(1) REGULATORY LANDSCAPE: GDPR and UK GDPR apply to processing of EU and UK resident data; relevant enforcement authorities are EU member state Data Protection Authorities and the UK Information Commissioner's Office. Twilio, as a US-based company processing EU/UK resident data, is required to either establish an EU or UK establishment, appoint a representative, or demonstrate compliance with Chapter V international transfer mechanisms. (2) GOVERNANCE EXPOSURE: Medium. The adequacy of international data transfer mechanisms for data flows from EU/UK visitors to US-based Twilio infrastructure and third-party advertising vendors requires verification; post-Schrems II, standard contractual clauses or other transfer mechanisms must be in place. (3) JURISDICTION FLAGS: EU and UK residents have opt-in consent requirements for non-essential cookies; processing for behavioral advertising requires explicit consent rather than legitimate interest in most EU jurisdictions. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers in the EU or UK using Twilio products should confirm which entity serves as data controller for website data and whether a DPA under GDPR Article 28 is in place for any data processor relationship. (5) COMPLIANCE CONSIDERATIONS: Legal teams should verify that Twilio's GDPR representative for the EU and UK is documented; confirm that Standard Contractual Clauses or equivalent transfer mechanisms are in place for US data transfers; and audit whether the consent management implementation satisfies GDPR granularity and withdrawal requirements.
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This provision acknowledges the applicability of GDPR and UK GDPR to EU and UK residents interacting with twilio.com, including the legal basis for processing and rights to object to certain uses of personal data.
EU and UK residents have GDPR rights regarding data collected during visits to twilio.com, including the right to access, delete, or object to processing of their personal data, and the right to withdraw consent for cookie-based tracking.
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