Salesforce maintains a dedicated privacy policy that governs how it collects, uses, and protects personal information for customers, website visitors, and others who interact with its services.
This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision defines the operational framework governing data collection and use, establishing transparency requirements and compliance obligations under data protection regulations. It clarifies Salesforce's responsibilities as a data controller and the mechanisms by which users may exercise data subject rights.
Salesforce's privacy practices directly affect how personal and business data is collected and used. Customers and contacts stored in Salesforce systems should be aware of these practices, particularly regarding data sharing with third parties.
How other platforms handle this
We collect information about you when you shop in our stores, including through store cameras, loyalty programs, payment processing systems, and other in-store technologies. This information is used to improve store operations, loss prevention, and marketing.
We target (and measure the performance of) ads to Members, Visitors and others both on and off our Services directly or through a variety of partners, using the following data, whether separately or combined: Data from advertising technologies on and off our Services, like web beacons, pixels, ad ta...
We may de-identify or aggregate your personal information so that it can no longer reasonably identify you, and use such de-identified or aggregated data for any purpose, including sharing with third parties for research, analytics, and marketing purposes, without restriction.
Monitoring
Salesforce has changed this document before.
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Salesforce's privacy framework is relevant to GDPR, CCPA, and other data protection regulations. Legal and compliance teams should review the full privacy policy to assess lawful basis for processing, data transfer mechanisms (e.g., SCCs), and rights fulfillment obligations.
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We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The provision defines the operational framework governing data collection and use, establishing transparency requirements and compliance obligations under data protection regulations. It clarifies Salesforce's responsibilities as a data controller and the mechanisms by which users may exercise data subject rights.
Salesforce's privacy practices directly affect how personal and business data is collected and used. Customers and contacts stored in Salesforce systems should be aware of these practices, particularly regarding data sharing with third parties.
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