A cloud-based customer relationship management (CRM) platform that provides sales, marketing, and customer service software to businesses of all sizes. The company also offers additional business applications including analytics, automation tools, and development platforms that handle vast amounts of customer and business data. Their policies are significant for consumers because millions of businesses use Salesforce to store and process personal information from their customers, making the platform's data handling practices crucial for privacy protection across numerous industries.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Salesforce’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
This clause establishes express restrictions on how Salesforce may deploy AI, tying its use to legal permissibility, the Privacy Statement, and Salesforce's own stated standards.
This clause establishes that CCPA's opt-out-of-sale rights are not triggered because Salesforce does not engage in the sale of Personal Data as defined under the CCPA.
This clause confirms a formal regulatory escalation path for EEA and UK individuals, giving them recourse beyond Salesforce's own complaint-handling process.
Individuals have a recognized right to seek removal of their Personal Data held by Salesforce.
This clause establishes that Salesforce takes on a contractual obligation to vet the data-protection standards of international recipients before transferring Personal Data to them.
This document explains how Salesforce collects, uses, and shares your personal information when you interact with Salesforce directly—though it does not cover data Salesforce handles on behalf of its business …
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 2 Salesforce documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Salesforce has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 0 provisions across Salesforce's tracked documents.
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