Salesforce · Salesforce Terms of Service · View original document ↗

DMCA and Intellectual Property Infringement Claims

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Document Record

What it is

Salesforce has a DMCA policy that allows copyright holders to submit infringement claims if their content is used without authorization on Salesforce's platform or website.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision operationalizes Salesforce's compliance with DMCA statutory requirements and establishes the procedural framework through which intellectual property disputes are managed on the platform. This directly affects how Salesforce handles content removal requests and allocates liability between the platform and users for third-party infringement claims.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 362 other provisions on other platforms.

Consumer impact (what this means for users)

If your copyrighted content appears on a Salesforce platform without your permission, you can file a DMCA takedown notice using Salesforce's infringement claims process. Conversely, if you receive a DMCA notice, your content may be removed from Salesforce's services.

How other platforms handle this

OpenAI Medium

As between you and OpenAI, and to the extent permitted by applicable law, you retain any rights you have in the content you submit to our Services. OpenAI will assign to you all of its rights, title, and interest, if any, in and to the output of the Services generated in response to your input (the ...

X Medium

Policies that protect Intellectual Property rights of individual and organizations on the X Platform

Shopify Medium

By submitting Content to Shopify, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods (now known or later deve...

See all platforms with this clause type →

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Salesforce's DMCA policy is required under 17 U.S.C. § 512 (DMCA Safe Harbor). Organizations using Salesforce platforms to host user-generated content should ensure their own DMCA compliance procedures are aligned with Salesforce's notice-and-takedown framework.

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Regulatory citations, enforcement risk, and due diligence action items.

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Provision details

Document information
Document
Salesforce Terms of Service
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001085
Document ID
CA-D-00201
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
dd68fa13ea513cad91d5fcff3c9c4476934d9726eff425734ba869cc8a6cce2e
Analysis generated
March 20, 2026 06:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Terms of Service
Record ID: CA-P-001085
Captured: 2026-03-20 06:17:00 UTC
SHA-256: dd68fa13ea513cad…
URL: https://conductatlas.com/platform/salesforce/salesforce-terms-of-service/dmca-and-intellectual-property-infringement-claims/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Salesforce's DMCA and Intellectual Property Infringement Claims clause do?

The provision operationalizes Salesforce's compliance with DMCA statutory requirements and establishes the procedural framework through which intellectual property disputes are managed on the platform. This directly affects how Salesforce handles content removal requests and allocates liability between the platform and users for third-party infringement claims.

How does this clause affect you?

If your copyrighted content appears on a Salesforce platform without your permission, you can file a DMCA takedown notice using Salesforce's infringement claims process. Conversely, if you receive a DMCA notice, your content may be removed from Salesforce's services.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.