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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document sets out Salesforce's core commitments to its customers, including that trust is its top priority. It confirms that customers have rights to access, transfer, or delete their data under the EU Data Act starting September 12, 2025, and that Salesforce makes compliance documentation available to verify its regulatory standing.
This document establishes Salesforce's stated organizational commitments and customer-facing information regarding data rights, compliance documentation, and AI ethics. It affirms that, as of September 12, 2025, the EU Data Act confers on customers enumerated rights to access, transfer, or delete their data. It further establishes that Salesforce provides documentation of its compliance with local and international laws and accessibility requirements, and asserts a stated commitment to balancing innovation with ethical use.
For individual users, the most concrete takeaway is that as of September 12, 2025, the EU Data Act entitles customers to access, transfer, or delete their data held by Salesforce. Salesforce also makes compliance and accessibility documentation available, which users can consult to verify how Salesforce meets its legal obligations. Salesforce states that balancing innovation with ethical use is a guiding principle of its operations.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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