Salesforce · Salesforce Terms of Service · View original document ↗

Partner and Alliance Agreements

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Document Record

What it is

Salesforce maintains separate agreements for partners and alliances, governing the terms of reseller, referral, and technology partnership relationships.

This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision defines the contractual framework for Salesforce's partner ecosystem, establishing which third parties may operate within or integrate with the platform and under what operational constraints. This allocation of authorization affects service availability, feature delivery, and the scope of entities with access to customer data or service infrastructure.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 1153 other provisions on other platforms.

Consumer impact (what this means for users)

End customers who purchase or receive Salesforce products through a partner or reseller may be indirectly affected by partner agreement terms, particularly around support responsibilities and data handling. Understanding whether your Salesforce products come directly from Salesforce or through a partner is important for knowing who is responsible for your service.

How other platforms handle this

Target Medium

Loyalty and partner program companies. We share information with our loyalty and partner program companies, like Ulta Beauty and Marriott.

DocuSign Medium

We may share your personal information with third parties in the following circumstances: with service providers who perform services on our behalf; with business partners with whom we jointly offer products or services; in connection with, or during negotiations of, any merger, sale of company asse...

MetaMask Medium

We may share your personal information with our affiliates, meaning entities that control, are controlled by, or are under common control with Consensys. We also share information with service providers who assist in operating our services, subject to confidentiality obligations.

See all platforms with this clause type →

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ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Partner agreements typically include provisions on data processing obligations, indemnification, IP licensing, and conduct standards. Organizations in Salesforce's partner ecosystem should assess these agreements for compliance obligations that flow down to their own customer relationships, particularly regarding data protection and applicable law.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Salesforce Terms of Service
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001087
Document ID
CA-D-00201
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
dd68fa13ea513cad91d5fcff3c9c4476934d9726eff425734ba869cc8a6cce2e
Analysis generated
March 20, 2026 06:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Terms of Service
Record ID: CA-P-001087
Captured: 2026-03-20 06:17:00 UTC
SHA-256: dd68fa13ea513cad…
URL: https://conductatlas.com/platform/salesforce/salesforce-terms-of-service/partner-and-alliance-agreements/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Salesforce's Partner and Alliance Agreements clause do?

The provision defines the contractual framework for Salesforce's partner ecosystem, establishing which third parties may operate within or integrate with the platform and under what operational constraints. This allocation of authorization affects service availability, feature delivery, and the scope of entities with access to customer data or service infrastructure.

How does this clause affect you?

End customers who purchase or receive Salesforce products through a partner or reseller may be indirectly affected by partner agreement terms, particularly around support responsibilities and data handling. Understanding whether your Salesforce products come directly from Salesforce or through a partner is important for knowing who is responsible for your service.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.