OpenAI collects your name, email, payment details, and everything you type, upload, or provide as feedback when using its services.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision defines the scope of data collection practices that OpenAI implements as a condition of service operation. This establishes the informational basis for account management, billing operations, and model training or improvement activities.
The updated policy removes language describing how OpenAI uses advertiser and data partner information to personalize ads and measure ad effectiveness. The policy also removes the specific mechanism Free and Go users previously had to control ad personalization through account settings. In exchange, the policy adds explicit authorization for OpenAI to identify which of a user's contacts use OpenAI services and to monitor all content submitted on the platform for fraud and misuse detection. The authorization to monitor content and identify contacts now appears in the main policy purposes section rather than in supplementary documentation. You can review the Korea Addendum if you are located in South Korea to understand region-specific privacy rules.
View change record →The updated policy removes language that previously described ad personalization controls available to Free and Go users through account settings, though the policy continues to authorize OpenAI to personalize ads and measure their effectiveness for these user tiers. Previously, the policy explicitly stated that 'For Free and Go users, you can use the advertising controls in your account settings to control what data we use to personalize the ads we show you on our Services.' This language is no longer present in the updated version. The policy still lists ad personalization as an authorized use of personal data for Free and Go users, but no longer explicitly describes how users can access controls to manage this practice. You should verify whether advertising controls remain functional in your OpenAI account settings, as the policy no longer explicitly references them.
View change record →The updated policy removes specific language stating that OpenAI receives advertiser data to personalize ads shown to Free and Go users. It also removes reference to account-level advertising controls previously described in account settings. These removals are replaced with broader language authorizing OpenAI to promote products through direct marketing and third-party properties, subject to choices and controls, but the terms no longer explicitly describe what advertiser data is collected, from whom, or how to manage it at the account level. The policy now requires users to follow a 'learn more' link to understand ad personalization controls, rather than documenting those controls directly in the privacy policy.
View change record →Any information you include in a ChatGPT prompt or file upload, including health details, financial information, or personal communications, is collected by OpenAI and may be used for service improvement and, unless you opt out, model training.
How other platforms handle this
"By clicking 'Next', you are indicating that you have read and agree to the TERMS OF USE AND PRIVACY POLICY"
We collect data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products.
Location data. Data about your device's location, which can be either precise or imprecise. For example, we collect location data using Global Navigation Satellite System (GNSS) (e.g., GPS) and data about nearby cell towers and Wi-Fi hotspots. Location can also be inferred from a device's IP address...
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"Account Information: When you create an account with us, we collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history. Content: We collect Personal Data that is included in the input, file uploads, or feedback that you provide to our models.— Excerpt from OpenAI's OpenAI Privacy Policy
(1) REGULATORY LANDSCAPE: Collection of payment card information engages PCI DSS compliance obligations, though these are vendor-side and not directly a GDPR or FTC issue for users. Collection of user-submitted content that may include health, financial, or other sensitive data implicates GDPR special category processing provisions and CCPA sensitive personal information categories under CPRA. The FTC Act applies to representations about how collected content is used. (2) GOVERNANCE EXPOSURE: High for enterprise use cases where employees or customers submit regulated or confidential data through OpenAI services. The policy's content collection scope is broad and does not carve out categories of sensitive data that are handled differently, which is a meaningful operational distinction from policies that explicitly exclude health or financial data from AI training pipelines. (3) JURISDICTION FLAGS: GDPR special category data provisions apply if health, political, religious, or biometric data is submitted by EEA users. HIPAA does not directly apply to OpenAI unless a Business Associate Agreement is in place with a covered entity. Illinois BIPA may apply if users submit voice data or images. (4) CONTRACT AND VENDOR IMPLICATIONS: Healthcare, legal, and financial services organizations should conduct thorough data classification assessments before allowing employees to submit regulated data through OpenAI services. Business Associate Agreements with OpenAI should be evaluated for any healthcare data use cases. (5) COMPLIANCE CONSIDERATIONS: Organizations should implement acceptable use policies restricting submission of regulated or confidential data to OpenAI; confirm that OpenAI's payment processing arrangements are PCI DSS compliant; and assess whether employee training covers the risks of submitting sensitive information in AI prompts.
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The provision defines the scope of data collection practices that OpenAI implements as a condition of service operation. This establishes the informational basis for account management, billing operations, and model training or improvement activities.
Any information you include in a ChatGPT prompt or file upload, including health details, financial information, or personal communications, is collected by OpenAI and may be used for service improvement and, unless you opt out, model training.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.