If you live in the EU or UK, you have formal legal rights to see, correct, delete, and export your OpenAI personal data, and to object to how it is processed.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
These rights are legally enforceable under GDPR and the UK GDPR, meaning EEA and UK users can compel OpenAI to respond to access, deletion, and portability requests within regulatory timeframes.
The updated policy no longer explicitly states that OpenAI receives information from advertisers and other data partners for ad measurement and improvement, nor does it mention that users can control…
The updated policy now explicitly authorizes OpenAI to promote products and services to users through direct marketing on third-party properties and to share limited information with select marketing…
The updated policy removes explicit language describing how OpenAI shares personal data with marketing partners through cookies and similar technologies. The policy previously stated that 'some of th…
EEA and UK users can submit requests to access or delete their OpenAI data by contacting dsar@openai.com, with OpenAI obligated under GDPR to respond within one month of the request.
How other platforms handle this
If you are located in the EEA or UK, you may have the following rights under applicable data protection law: the right to access your personal data; the right to rectify inaccurate personal data; the right to erasure of your personal data; the right to restrict processing of your personal data; the ...
If you are located in the EEA, UK, or Switzerland, you have certain rights with respect to your personal information, including the right to access your personal data, to correct or delete your personal data, to restrict processing of your personal data, to data portability, and to object to process...
In addition to the above rights, your local laws (including those in the EU, UK, Japan, California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Virginia, or Utah) may afford you f...
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"If you are located in the EEA or UK, you have the following rights under applicable data protection law: Access: You can request a copy of the personal data we hold about you. Correction: You can ask us to correct inaccurate data. Deletion: You can ask us to delete your personal data. Portability: You can request a machine-readable copy of your personal data. Restriction: You can ask us to restrict how we process your personal data. Objection: You can object to our processing of your personal data. Withdrawing consent: You can withdraw your consent at any time where we rely on consent as our legal basis.— Excerpt from OpenAI's OpenAI Privacy Policy
(1) REGULATORY LANDSCAPE: This provision reflects obligations under GDPR Articles 15-22 and the UK GDPR. Enforcement authorities include national Data Protection Authorities in each EU member state and the UK Information Commissioner's Office (ICO). OpenAI's lead supervisory authority in the EU is the Irish Data Protection Commission (DPC). Failure to honor data subject rights requests within statutory timeframes (one month, extendable by two months) constitutes a violation subject to regulatory action. (2) GOVERNANCE EXPOSURE: Medium. The policy discloses the rights but does not specify response timeframes or detail the process for verifying requester identity, which are operationally significant. Incomplete or delayed responses to data subject requests are a leading source of DPA complaints and regulatory investigations. (3) JURISDICTION FLAGS: All EEA member states and the UK are within scope. The Irish DPC is the lead supervisory authority for GDPR purposes given OpenAI's EU establishment. UK ICO jurisdiction applies separately post-Brexit. Non-EEA users (including US users) are not guaranteed these rights under the policy, though CCPA provides analogous rights for California residents. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers who route their users' data through OpenAI must ensure their own privacy notices accurately describe OpenAI's data subject rights mechanisms, and their data processing agreements with OpenAI should address how user data subject requests are handled at the sub-processor level. (5) COMPLIANCE CONSIDERATIONS: Legal teams should confirm that OpenAI's DSAR intake and response process is operationally compliant, including identity verification procedures, response tracking, and escalation paths to the Irish DPC; they should also verify that deletion requests result in removal from training data pipelines to the extent technically feasible.
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These rights are legally enforceable under GDPR and the UK GDPR, meaning EEA and UK users can compel OpenAI to respond to access, deletion, and portability requests within regulatory timeframes.
EEA and UK users can submit requests to access or delete their OpenAI data by contacting dsar@openai.com, with OpenAI obligated under GDPR to respond within one month of the request.
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