Provision record
Mixpanel · Mixpanel Terms of Use · View original document ↗

Enhanced Liability Cap at 2x General Cap for High-Spend Customers

Common · 281 of 343 platforms
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This analysis describes what Mixpanel's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jun 5, 2026

The updated terms remove a prior restriction that explicitly excluded individually identifiable data from Mixpanel's definition of Usage Data. Under the revised language, Mixpanel may now classify data identifying or attributable to specific individuals as Usage Data. This expands the scope of data Mixpanel may use, retain, or share under its Usage Data provisions. Users should review Mixpanel's updated privacy policy and data usage terms to understand how individually identifiable data may now be processed.

View change record →
Medium May 9, 2026

The updated terms establish automatic 7% annual fee increases at each renewal unless the parties expressly agree otherwise in writing. Previously, fees remained fixed for the subscription term and new pricing required written agreement. Under the revised language, customers will experience automatic cost escalation at renewal unless they actively negotiate or document a different arrangement. You can request a written agreement with Mixpanel to maintain fixed pricing or negotiate alternative increase terms before renewal.

View change record →

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Teladoc

Teladoc Health disclaims any and all liability for any information, including but without limitation, any medical and health treatment information set forth on linked sites.

Kling AI

we will not be liable or responsible for any loss or damage of any sort incurred as the result of any correspondence or dealing solely between you any third party.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IF THE TOTAL APPLICATION SERVICES FEES PAID OR PAYABLE BY CUSTOMER DURING THE TWELVE (12) MONTH PERIOD...EXCEEDS SIXTY THOUSAND DOLLARS ($60,000), FOR ENHANCED CLAIMS, MIXPANEL'S AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED TWO (2) TIMES THE GENERAL CAP.

Excerpt from Mixpanel's Terms of Use

Provision details

Document information
Document
Mixpanel Terms of Use
Entity
Mixpanel
Date stated by the document
June 2, 2026
As printed in Mixpanel’s text (version CA-V-003479), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-003479, captured June 5, 2026
Record ID
CA-P-059419
Document ID
CA-D-000703
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-003479)
900fcb69f783472590d46a672513151554a1de4d74cdd6044c8776802432c7e9
Analysis generated
July 9, 2026 05:53 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-003479, captured June 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Mixpanel
Document: Mixpanel Terms of Use
Record ID: CA-P-059419
Version: CA-V-003479
Captured: 2026-06-05 19:12:32 UTC
SHA-256: 900fcb69f7834725…
URL: https://conductatlas.com/platform/mixpanel/mixpanel-terms-of-use/provision/CA-P-059419/enhanced-liability-cap-at-2x-general-cap-for-high-spend-customers/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Mixpanel's Enhanced Liability Cap at 2x General Cap for High-Spend Customers clause do?

The clause states: “IF THE TOTAL APPLICATION SERVICES FEES PAID OR PAYABLE BY CUSTOMER DURING THE TWELVE (12) MONTH PERIOD...EXCEEDS SIXTY THOUSAND DOLLARS ($60,000), FOR ENHANCED CLAIMS, MIXPANEL'S AGGREGATE LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED TWO (2) TIMES THE GENERAL CAP.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Mixpanel?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mixpanel.