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Aggregate Liability Cap at 12 Months Fees Paid

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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Recent governance activity Miro recorded 3 documented changes in the last 30 days.
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This analysis describes what Miro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The cap sets a hard ceiling on recoverable damages for either party, which directly limits the maximum financial remedy a Customer can obtain from Miro regardless of the severity of a breach.

Interpretive note: The excerpt references 'Excluded Claims' without defining them; the canonical claim preserves the carve-out but cannot characterize its scope.

Consumer impact (what this means for users)

If Miro causes harm, the most the Customer can recover is the amount the Customer paid or owed Miro in the 12 months before the claim, unless the claim falls within Excluded Claims.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
Except for Excluded Claims, each party's (and its suppliers') entire liability arising out of or related to this Agreement will not exceed in aggregate the amounts paid or payable by Customer to Miro during the prior 12 months under this Agreement.

— Excerpt from Miro's Miro Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Miro Terms of Service
Entity
Miro
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-048058
Document ID
CA-D-00555
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fde838f90b08bff38488a04b3026c97c0f05a90baa988746f46596f1b0fa41c1
Analysis generated
May 21, 2026 04:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Miro
Document: Miro Terms of Service
Record ID: CA-P-048058
Captured: 2026-05-21 04:14:00 UTC
SHA-256: fde838f90b08bff3…
URL: https://conductatlas.com/platform/miro/miro-terms-of-service/provision/CA-P-048058/aggregate-liability-cap-at-12-months-fees-paid/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Miro's Aggregate Liability Cap at 12 Months Fees Paid clause do?

The cap sets a hard ceiling on recoverable damages for either party, which directly limits the maximum financial remedy a Customer can obtain from Miro regardless of the severity of a breach.

How does this clause affect you?

If Miro causes harm, the most the Customer can recover is the amount the Customer paid or owed Miro in the 12 months before the claim, unless the claim falls within Excluded Claims.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Miro?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Miro.