Provision record
Loom · Atlassian Customer Agreement · View original document ↗

30-day return policy for initial Product Orders

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

How must Loom's customer provide notice to terminate a Product's Subscription Term?
“Within thirty (30) days of its initial Order for a Product, Customer may terminate the Subscription Term for that Product, for any or no reason, by providing notice to Atlassian.”
Version CA-V-006808, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Loom's customer may terminate a Product's Subscription Term within thirty days of its initial Order for that Product, for any or no reason, by providing notice to Atlassian.
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This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This clause establishes a limited cancellation window tied specifically to the initial order, giving customers a defined opportunity to exit a Product subscription without having to justify the decision.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The customer is permitted to terminate a Product's Subscription Term within 30 days of the initial order by giving notice, with no requirement to state a reason.

How other platforms handle this

Target

If you are not satisfied with your purchase of items sold by a Target Plus Partner, you may return it to a Target Store or by mail in accordance with the Target Plus Partner's Return Policy.

Hilton

In the event that a product described in the Site is not as described, your sole remedy is to return it in unused condition in accordance with the suppliers' return policy.

Teachable

Creators on monthly paid Teachable subscription plans are entitled to a full no-questions-asked refund within thirty (30) days of first signing up for a paid plan, or upgrading to a higher priced plan.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Within thirty (30) days of its initial Order for a Product, Customer may terminate the Subscription Term for that Product, for any or no reason, by providing notice to Atlassian.

Excerpt from Loom's Atlassian Customer Agreement

Provision details

Document information
Document
Atlassian Customer Agreement
Entity
Loom
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006808, captured Sept. 11, 2026
Record ID
CA-P-071904
Document ID
CA-D-000564
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006808)
71fc5e8d24b79e428c9c8b12bb3f49913772ea65ad77685df78205370dd6c899
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006808, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Loom
Document: Atlassian Customer Agreement
Record ID: CA-P-071904
Version: CA-V-006808
Captured: 2026-09-11 01:02:38 UTC
SHA-256: 71fc5e8d24b79e42…
URL: https://conductatlas.com/platform/loom/atlassian-customer-agreement/provision/CA-P-071904/30-day-return-policy-for-initial-product-orders/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Loom's 30-day return policy for initial Product Orders clause do?

This clause establishes a limited cancellation window tied specifically to the initial order, giving customers a defined opportunity to exit a Product subscription without having to justify the decision.

How does this clause affect you?

The customer is permitted to terminate a Product's Subscription Term within 30 days of the initial order by giving notice, with no requirement to state a reason.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.