“Atlassian must: (a) defend Customer from and against any third-party claim to the extent alleging that the Products, when used by Customer as authorized by this Agreement, infringe any intellectual property right...”
This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes a mandatory defense obligation on Loom's part, but it applies only to the extent the claim arises from authorized use, meaning use outside the agreement's authorization may not be covered.
Interpretive note: The excerpt is truncated after subsection (a) with ellipsis; additional obligations Loom must fulfill under this indemnification provision (e.g., indemnify, hold harmless) are not captured in the canonical claim.
Customers are entitled to a defense from Loom against third-party intellectual property infringement claims, provided the use at issue was authorized under the agreement.
How other platforms handle this
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Pinterest reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which event you will fully cooperate with Pinterest.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you...and in that case, you agree to cooperate with our defense of those claims.
"Atlassian must: (a) defend Customer from and against any third-party claim to the extent alleging that the Products, when used by Customer as authorized by this Agreement, infringe any intellectual property right...Excerpt from Loom's Atlassian Customer Agreement
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This clause establishes a mandatory defense obligation on Loom's part, but it applies only to the extent the claim arises from authorized use, meaning use outside the agreement's authorization may not be covered.
Customers are entitled to a defense from Loom against third-party intellectual property infringement claims, provided the use at issue was authorized under the agreement.
ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.