Provision record
Loom · Atlassian Customer Agreement · View original document ↗

Atlassian deletion of Customer Data after termination

High severity High confidence Common · 267 of 352 platforms

Key Facts · in the document’s own words

When will Loom delete Customer Data?
“Following expiration or termination, unless prohibited by Law, Atlassian will delete Customer Data in accordance with the Documentation.”
Version CA-V-006808, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Loom will delete Customer Data following expiration or termination, in accordance with the Documentation, unless prohibited by law.
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This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes that Customer Data will not be retained indefinitely after the relationship ends, though the specific timeline and process depend on the Documentation, and legal obligations may override deletion.

Consumer impact (what this means for users)

After expiration or termination, customers should expect their data to be deleted by Loom pursuant to the Documentation, except where law requires otherwise.

How other platforms handle this

Uber Medium

if you are involved in an incident while using Uber that may lead to litigation or an insurance claim, we will retain the data that is potentially relevant to such litigation or insurance claim.

Modal Medium

Customer Data processed by the Service is expunged promptly following completion of processing, as described at https://modal.com/docs/guide/security#data-privacy.

TaskRabbit Medium

When we no longer need to use your information and there is no need for us to keep it to comply with our legal obligations or to the extent permitted under applicable laws, we'll either delete it...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Following expiration or termination, unless prohibited by Law, Atlassian will delete Customer Data in accordance with the Documentation.

Excerpt from Loom's Atlassian Customer Agreement

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Atlassian Customer Agreement
Entity
Loom
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006808, captured Sept. 11, 2026
Record ID
CA-P-071924
Document ID
CA-D-000564
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006808)
71fc5e8d24b79e428c9c8b12bb3f49913772ea65ad77685df78205370dd6c899
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006808, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Loom
Document: Atlassian Customer Agreement
Record ID: CA-P-071924
Version: CA-V-006808
Captured: 2026-09-11 01:02:38 UTC
SHA-256: 71fc5e8d24b79e42…
URL: https://conductatlas.com/platform/loom/atlassian-customer-agreement/provision/CA-P-071924/atlassian-deletion-of-customer-data-after-termination/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Loom's Atlassian deletion of Customer Data after termination clause do?

This clause establishes that Customer Data will not be retained indefinitely after the relationship ends, though the specific timeline and process depend on the Documentation, and legal obligations may override deletion.

How does this clause affect you?

After expiration or termination, customers should expect their data to be deleted by Loom pursuant to the Documentation, except where law requires otherwise.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.