Provision record
Loom · Atlassian Customer Agreement · View original document ↗

Atlassian information security program obligation

High severity Medium confidence Common · 267 of 352 platforms

Key Facts · in the document’s own words

What measures has Loom implemented and will maintain?
“Atlassian has implemented and will maintain an information security program that uses appropriate physical, technical and organizational measures designed to protect Customer Data and Customer Materials from unauthorized access...”
Version CA-V-006808, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Loom has implemented and will maintain an information security program using appropriate physical, technical, and organizational measures designed to protect Customer Data and Customer Materials from unauthorized access.
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This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause creates an ongoing obligation for Loom to maintain a security program, providing customers a basis to assess whether Loom's security practices meet the standard of 'appropriate' measures.

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Interpretive note: The excerpt is truncated; the full clause may contain additional conditions, exceptions, or specifications not captured here. The term 'appropriate' is a legal qualifier that determines the standard of protection but is not further defined in the excerpt.

Consumer impact (what this means for users)

Customers can expect Loom to maintain an active information security program with appropriate protective measures for their data and materials.

How other platforms handle this

SoFi Medium

You agree that even if you seek to terminate this Agreement, SoFi may be obligated by law to retain information about you and certain transactions.

AWS Medium

After account closure, we may need to keep certain information for an additional period of time for legal and legitimate business purposes. For example, we may retain personal information such as your contact information...

Anyscale Medium

We store the personal information we collect as described in this Privacy Notice for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian has implemented and will maintain an information security program that uses appropriate physical, technical and organizational measures designed to protect Customer Data and Customer Materials from unauthorized access...

Excerpt from Loom's Atlassian Customer Agreement

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Atlassian Customer Agreement
Entity
Loom
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006808, captured Sept. 11, 2026
Record ID
CA-P-071866
Document ID
CA-D-000564
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006808)
71fc5e8d24b79e428c9c8b12bb3f49913772ea65ad77685df78205370dd6c899
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006808, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Loom
Document: Atlassian Customer Agreement
Record ID: CA-P-071866
Version: CA-V-006808
Captured: 2026-09-11 01:02:38 UTC
SHA-256: 71fc5e8d24b79e42…
URL: https://conductatlas.com/platform/loom/atlassian-customer-agreement/provision/CA-P-071866/atlassian-information-security-program-obligation/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Loom's Atlassian information security program obligation clause do?

This clause creates an ongoing obligation for Loom to maintain a security program, providing customers a basis to assess whether Loom's security practices meet the standard of 'appropriate' measures.

How does this clause affect you?

Customers can expect Loom to maintain an active information security program with appropriate protective measures for their data and materials.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.