Provision record
Loom · Atlassian Customer Agreement · View original document ↗

AS IS disclaimer with no implied warranties

High severity High confidence Common · 280 of 352 platforms

Key Facts · in the document’s own words

What warranties does Loom make?
“Except as expressly provided in this Section 11 (Atlassian Warranties), the Products, Support and Advisory Services and all related Atlassian services and deliverables are provided “AS IS.” Atlassian makes no other warranties, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, title or non-infringement.”
Version CA-V-006808, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Loom makes no warranties beyond those expressly stated, including disclaiming implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Stay ahead of the changes
Track Loom and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

By disclaiming all warranties not expressly stated, Loom eliminates the implied legal protections customers would otherwise receive by default under applicable law.

Consumer impact (what this means for users)

Customers cannot rely on implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement when using Loom's products.

How other platforms handle this

Instacart Medium

Instacart does not assume responsibility for any products, content, services, websites, advertisements, offers, or information provided by third parties and made available through the Services.

DoorDash Medium

THE FOREGOING DISCLAIMER OF PUNITIVE AND EXEMPLARY DAMAGES...SHALL NOT APPLY TO USERS WHO RESIDE IN THE STATE OF NEW JERSEY IN THE UNITED STATES OR THE PROVINCE OF QUÉBEC IN CANADA.

Datadog Medium

Datadog is not responsible for, and makes no warranties, express or implied, as to, the Third-Party Services or the providers of such Third-Party Services...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Except as expressly provided in this Section 11 (Atlassian Warranties), the Products, Support and Advisory Services and all related Atlassian services and deliverables are provided “AS IS.” Atlassian makes no other warranties, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, title or non-infringement.

Excerpt from Loom's Atlassian Customer Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Atlassian Customer Agreement
Entity
Loom
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006808, captured Sept. 11, 2026
Record ID
CA-P-071914
Document ID
CA-D-000564
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006808)
71fc5e8d24b79e428c9c8b12bb3f49913772ea65ad77685df78205370dd6c899
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006808, captured Sept. 11, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Loom
Document: Atlassian Customer Agreement
Record ID: CA-P-071914
Version: CA-V-006808
Captured: 2026-09-11 01:02:38 UTC
SHA-256: 71fc5e8d24b79e42…
URL: https://conductatlas.com/platform/loom/atlassian-customer-agreement/provision/CA-P-071914/as-is-disclaimer-with-no-implied-warranties/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Loom's AS IS disclaimer with no implied warranties clause do?

By disclaiming all warranties not expressly stated, Loom eliminates the implied legal protections customers would otherwise receive by default under applicable law.

How does this clause affect you?

Customers cannot rely on implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement when using Loom's products.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.