Change record
CA-X-005278
Grubhub Terms of Use
Entity
Date detected
September 29, 2026
Severity
Direction
Neutral
Taxonomy
Data collection expansion
Changes
+20 sentences added

Impact Summary

Generated by a model from the captured document; not read by a person
Medium Neutral for users
Affected users
All users US users

Grubhub introduced a new Card-Linked Offers program that allows users to earn Grubhub credits by making in-store purchases at participating merchants using a linked credit card. To participate, users must link an eligible card, select an offer in the Grubhub app before visiting the merchant, and complete a qualifying purchase. Credits earned expire 30 days after being applied and can only be redeemed for future Grubhub orders; they have no cash value and cannot be transferred.

3 new obligations

Consumers: By linking your card to the program, you agree that Grubhub and payment networks can monitor your transactions and share data about them.

Consumers: You must follow the offer's specific rules and timing to qualify for credits.

Businesses: Participating merchants will receive data about transactions from the rewards program to assess how well it works.

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What this means for you

Generated by a model from the captured document; not read by a person

The updated terms establish a new rewards program allowing users to earn Grubhub credits by making in-store purchases with linked credit cards at participating merchants. To participate, users must link an eligible card, select an offer in the Grubhub app before visiting the merchant, and use that linked card to complete a qualifying purchase. Credits earned expire 30 days after being applied to the account and can only be redeemed for future Grubhub orders on grubhub.com, seamless.com, or the Grubhub or Seamless app; they have no cash value and cannot be exchanged, transferred, or redeemed for cash. You can opt out of the program and remove your enrolled card at any time by visiting your Account, clicking on 'The Drop,' and selecting 'Manage' next to 'Linked Cards.'

What you can do

→ Review the Card-Linked Offers terms and decide whether to link a payment card to participate in the program.

→ If you link a card, select offers in the Grubhub app before visiting the merchant to ensure you qualify for credits.

→ Monitor the 30-day expiration date on earned credits and redeem them for Grubhub orders before they expire.

→ Opt out of the program at any time by visiting your Account, clicking 'The Drop,' and selecting 'Manage' next to 'Linked Cards.'

Key Clauses Affected

Generated by a model from the captured document; not read by a person
Card-Linked Offers Program

Introduces a new rewards program allowing users to earn Grubhub credits through in-store purchases with linked payment cards, subject to geographic and user availability restrictions.

Transaction Data Collection and Sharing

Authorizes Grubhub and payment networks to monitor and share transaction data with participating merchants for program evaluation and verification purposes.

Credit Terms and Expiration

Credits earned expire 30 days after being applied and can only be redeemed for future Grubhub orders; they have no cash value and cannot be transferred or exchanged for cash.

Full clause-by-clause analysis available with Insight.
ⓘ

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
758b1880f2aae3e09a3c25c66402c7dd6c8fa4d680fd29704cb32f7c016efb54
September 11, 2026 00:25 UTC
✓ Verified
Current Version
59ea7c79736e4262365ff0b76320f95bb7b6f4601548177ce5d312dd3fdec666
September 29, 2026 00:24 UTC
✓ Verified
Change Detected
September 29, 2026 00:24 UTC
✓
Analysis Methodology
✓ Verified
Source Document
https://www.grubhub.com/legal/terms-of-use
Record history

Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.

2026-10-07 · Change line edited · change line rewritten to the 2026-10-07 template: no detection date, no sentence counts
Previous text
Grubhub updated their Grubhub Terms of Use on September 29, 2026. Change detected: 20 sentence(s) added. Document contained 380 sentences after update.
Citation Record
Entity: Grubhub
Document: Grubhub Terms of Use
Record ID: CA-X-005278
Version: CA-V-007186
Captured: 2026-09-29 00:24:26 UTC
URL: https://conductatlas.com/change/2026-09-29-grubhub-grubhub-terms-of-use-5278/
Accessed: Nov. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Generated by a model from the captured document; not read by a person
Assessment

Grubhub has introduced a Card-Linked Offers program that requires collection and processing of transaction data from linked payment cards. The program involves third-party service providers and payment networks (Visa, Mastercard, American Express) monitoring enrolled card …

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-005278.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Grubhub Terms of Use
Entity
Grubhub
Captured
September 29, 2026
Source URL
https://www.grubhub.com/legal/terms-of-use
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Sep 29, 2026 Medium
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