DocuSign · DocuSign Privacy Statement · View original document ↗

Identity Verification and Biometric-Adjacent Data Collection

High severity Rare · 1 of 325 platforms
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This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the scope of biometric and identity data collection practices DocuSign implements to support identity verification services. The provision specifies the categories of sensitive personal information the entity is authorized to process in connection with verification transactions.

Consumer impact (what this means for users)

Users who utilize DocuSign's identity verification features or participate in transactions where customers require identity verification authorize the collection and processing of government ID images, facial recognition data, liveness detection outputs, and related biometric information as part of service delivery. The collection occurs automatically when these features are invoked or when transacting parties require verification.

How other platforms handle this

Roblox Medium

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the data collection and use practices described in the Privacy Policy. Roblox collects information you provide directly, information collected a...

Best Buy Medium

We collect information about you in a variety of ways depending on how you interact with us and our products and services. This includes information you provide directly, information we collect automatically when you use our services, and information we receive from third parties. We may collect ide...

Tabnine Medium

Tabnine may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and usage data regarding your use of the Services (including code completion statistics and plugin interaction data), to facilita...

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▸ View Original Clause Language DOCUMENT RECORD
"
We may collect identity verification information, including government-issued ID images, facial recognition or liveness detection data, and other biometric or biometric-adjacent information when you use our identity verification features or when our customers require identity verification as part of a transaction.

— Excerpt from DocuSign's DocuSign Privacy Statement

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DocuSign Privacy Statement
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-005793
Document ID
CA-D-00198
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
abf1dbd66c3a271b9485e1a8df8054ad589206ec0ecf9e390fb45323aebd8925
Analysis generated
May 10, 2026 12:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Privacy Statement
Record ID: CA-P-005793
Captured: 2026-05-10 12:30:52 UTC
SHA-256: abf1dbd66c3a271b…
URL: https://conductatlas.com/platform/docusign/docusign-privacy-statement/identity-verification-and-biometric-adjacent-data-collection/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does DocuSign's Identity Verification and Biometric-Adjacent Data Collection clause do?

This clause establishes the scope of biometric and identity data collection practices DocuSign implements to support identity verification services. The provision specifies the categories of sensitive personal information the entity is authorized to process in connection with verification transactions.

How does this clause affect you?

Users who utilize DocuSign's identity verification features or participate in transactions where customers require identity verification authorize the collection and processing of government ID images, facial recognition data, liveness detection outputs, and related biometric information as part of service delivery. The collection occurs automatically when these features are invoked or when transacting parties require verification.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.