Atlassian · Atlassian Cloud Terms · View original document ↗

Account Suspension and Termination

High severity Common · 107 of 325 platforms
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This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes Atlassian's operational authority to enforce its usage policies through account suspension without prior notice or cure period, and allocates liability consequences such that customers cannot pursue claims against Atlassian for suspension-related losses.

Consumer impact (what this means for users)

Under this provision, customers operate under the understanding that their account access depends on continued compliance with Atlassian's Acceptable Use Policy and applicable law, and that suspension may occur immediately without advance opportunity to remediate. Customers assume the risk of service interruption losses and cannot seek damages from Atlassian for suspensions undertaken within the terms' scope.

How other platforms handle this

OpenAI Medium

We may suspend or terminate your access to the Services at any time for any reason, including if we determine you have violated these Terms. You may stop using our Services at any time. Upon termination, your right to use the Services will immediately cease.

Google Gemini Medium

Google may suspend or terminate your access to our generative AI services if you violate these policies. In cases of severe or repeated violations, we may also suspend or terminate your Google Account.

Pinterest Medium

Pinterest may terminate or suspend your account if you violate these Terms, our policies, if we determine that your account creates risk for Pinterest, our users, or the community, or for any other reason. Pinterest will notify you in advance where possible, unless it's prohibited by law or doing so...

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▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian may suspend Customer's or any End User's right to access or use any portion or all of the Cloud Products immediately upon notice if Atlassian determines that Customer or an End User has violated the Acceptable Use Policy, that Customer's account has been used for fraudulent or illegal activities, or that Atlassian's provision of the Cloud Products to Customer is prohibited by applicable law. Atlassian will not be liable to Customer or any End User for any such suspension.

— Excerpt from Atlassian's Atlassian Cloud Terms

Applicable regulations

CFAA
United States Federal
DMA
European Union

Provision details

Document information
Document
Atlassian Cloud Terms
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-005832
Document ID
CA-D-00707
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
43d2f9eb25e260f7f82440abad02e2eba835af6870815ec9bb7ba9cddb25b8ec
Analysis generated
May 8, 2026 01:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Cloud Terms
Record ID: CA-P-005832
Captured: 2026-05-08 01:00:52 UTC
SHA-256: 43d2f9eb25e260f7…
URL: https://conductatlas.com/platform/atlassian/atlassian-cloud-terms/account-suspension-and-termination/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Atlassian's Account Suspension and Termination clause do?

This clause establishes Atlassian's operational authority to enforce its usage policies through account suspension without prior notice or cure period, and allocates liability consequences such that customers cannot pursue claims against Atlassian for suspension-related losses.

How does this clause affect you?

Under this provision, customers operate under the understanding that their account access depends on continued compliance with Atlassian's Acceptable Use Policy and applicable law, and that suspension may occur immediately without advance opportunity to remediate. Customers assume the risk of service interruption losses and cannot seek damages from Atlassian for suspensions undertaken within the terms' scope.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 107 platforms. See the full comparison.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.