Provision record
Duolingo · Duolingo Terms of Service · View original document ↗

Account Suspension and Termination

Medium severity Medium confidence Explicit document language Common · 265 of 352 platforms
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Document Record

What it is

Duolingo can close your account at any time, for any reason or no reason at all, without telling you in advance and without any obligation to you.

This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who rely on Duolingo for language learning progress, streaks, or paid features (such as Duolingo Super) could lose access to their account and any remaining subscription value without recourse if Duolingo exercises this right.

Interpretive note: Enforceability of no-notice, no-cause termination without refund for paid subscribers may be constrained by consumer protection law in EU, UK, and certain U.S. state jurisdictions.

Clause Stability Stable

0
Changes
4
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1898 other provisions on other platforms.

Consumer impact (what this means for users)

Your account and access to paid features can be terminated at any time without notice or compensation, and key obligations including the arbitration clause continue to bind you even after termination.

How other platforms handle this

Tinder Medium

Use another user's account or share your account with another person;

ClickUp Medium

You are responsible for maintaining the secrecy of your unique password and account information at all times.

Revolut Medium

If you do not have a social security number you may still be eligible to open a limited Revolut personal account.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Duolingo reserves the right to suspend or terminate your account and your access to the Services at any time and without liability, with or without cause, and with or without notice. Upon any termination of these Terms or your Account, the following sections will continue to apply: Feedback, User Content, Ownership, Warranty Disclaimers, Indemnification, Limitation of Liability, Arbitration, Governing Law, and General Terms.

Excerpt from Duolingo's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The no-notice, no-cause termination right engages consumer protection frameworks in multiple jurisdictions.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

COPPA
United States Federal
CFAA
United States Federal

Provision details

Document information
Document
Duolingo Terms of Service
Entity
Duolingo
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009537
Document ID
CA-D-00085
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4525181d0b045f2519780ee6e452e45bf2faed87b867da0542c2e34352bc97ab
Analysis generated
May 10, 2026 19:46 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duolingo
Document: Duolingo Terms of Service
Record ID: CA-P-009537
Captured: 2026-05-10 19:46:22 UTC
SHA-256: 4525181d0b045f25…
URL: https://conductatlas.com/platform/duolingo/duolingo-terms-of-service/provision/CA-P-009537/account-suspension-and-termination/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Duolingo's Account Suspension and Termination clause do?

Users who rely on Duolingo for language learning progress, streaks, or paid features (such as Duolingo Super) could lose access to their account and any remaining subscription value without recourse if Duolingo exercises this right.

How does this clause affect you?

Your account and access to paid features can be terminated at any time without notice or compensation, and key obligations including the arbitration clause continue to bind you even after termination.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.