This analysis describes what Airbnb's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Terms of Service no longer explicitly state that users must be at least 18 years old to book a reservation or host a place on Airbnb. Previously, this age requirement was stated as a binding community policy. The removal of this language creates operational uncertainty about Airbnb's age eligibility requirements and enforcement. While Airbnb's actual booking and hosting practices may not have changed, users can no longer point to an explicit contractual age restriction in the published terms.
View change record →How other platforms handle this
You cannot cancel an order that includes a delivery of digital content that is not delivered on a physical medium if order processing has begun with your express, prior consent and acknowledgment that you thereby waive your right of cancellation.
If you have paid Subscription Fees upfront, you will be issued a pro-rata refund based on the portion of the Subscription Period remaining.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
"If something outside your control forces you to cancel a Reservation, you may be eligible for a partial or full refund under our Major Disruptive Events Policy.Excerpt from Airbnb's Terms of Service
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The clause states: “If something outside your control forces you to cancel a Reservation, you may be eligible for a partial or full refund under our Major Disruptive Events Policy.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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