Airbnb · Airbnb Terms of Service · View original document ↗

Airbnb excludes incidental and consequential damages

High severity High confidence Explicitdocumentlanguage Common · 288 of 352 platforms
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This analysis describes what Airbnb's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This exclusion eliminates the categories of damages that are often the largest in practice—lost profits, data loss, or downstream harms—leaving users with a significantly narrowed basis for recovery.

Recent Activity

This document changed recently

High Jun 10, 2026

The updated Terms of Service no longer explicitly state that users must be at least 18 years old to book a reservation or host a place on Airbnb. Previously, this age requirement was stated as a binding community policy. The removal of this language creates operational uncertainty about Airbnb's age eligibility requirements and enforcement. While Airbnb's actual booking and hosting practices may not have changed, users can no longer point to an explicit contractual age restriction in the published terms.

View change record →

Consumer impact (what this means for users)

Users cannot recover incidental, special, exemplary, or consequential damages from Airbnb or any party involved in creating or delivering the platform or content.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →

Monitoring

Airbnb has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
Neither Airbnb (including its affiliates and personnel) nor any other party involved in creating, producing, or delivering the Airbnb Platform or any Content will be liable for any incidental, special, exemplary or consequential damages...

— Excerpt from Airbnb's Airbnb Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Airbnb Terms of Service
Entity
Airbnb
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-021947
Document ID
CA-D-00075
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
37ba96a6f259d822ff1e23e1a14c98b352e38a80fcb07b11940b09b4df5b361c
Analysis generated
May 10, 2026 03:49 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Airbnb
Document: Airbnb Terms of Service
Record ID: CA-P-021947
Captured: 2026-05-10 03:49:29 UTC
SHA-256: 37ba96a6f259d822…
URL: https://conductatlas.com/platform/airbnb/airbnb-terms-of-service/provision/CA-P-021947/airbnb-excludes-incidental-and-consequential-damages/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Airbnb's Airbnb excludes incidental and consequential damages clause do?

This exclusion eliminates the categories of damages that are often the largest in practice—lost profits, data loss, or downstream harms—leaving users with a significantly narrowed basis for recovery.

How does this clause affect you?

Users cannot recover incidental, special, exemplary, or consequential damages from Airbnb or any party involved in creating or delivering the platform or content.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Airbnb?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Airbnb.