Airbnb · Airbnb Terms of Service · View original document ↗

Prohibition on unsolicited commercial messages to members

Medium severity Explicitdocumentlanguage Common Β· 286 of 352 platforms
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Recent governance activity Airbnb recorded 2 documented changes in the last 30 days.
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This analysis describes what Airbnb's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

High Jun 10, 2026

The updated Terms of Service no longer explicitly state that users must be at least 18 years old to book a reservation or host a place on Airbnb. Previously, this age requirement was stated as a binding community policy. The removal of this language creates operational uncertainty about Airbnb's age eligibility requirements and enforcement. While Airbnb's actual booking and hosting practices may not have changed, users can no longer point to an explicit contractual age restriction in the published terms.

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Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4407 other provisions on other platforms.

How other platforms handle this

Glassdoor Medium

Send messages in violation of the USA CAN-SPAM Act or any other applicable anti-spam law.

NVIDIA NIM Medium

Customer may not indicate that a product or service developed with the Software is sponsored or endorsed by NVIDIA unless expressly authorized in writing by NVIDIA.

Stability AI Medium

You may not...engage in any other conduct that restricts any person from using our Services, or that we reasonably believe exposes us...to any liability, damages, or harm, including reputational harm.

See all platforms with this clause type →

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Airbnb has changed this document before.

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β–Έ View Original Clause Language DOCUMENT RECORD
"
Do not use the Airbnb Platform, our messaging tools, or Members' personal information to send commercial messages without their express consent.

Excerpt from Airbnb's Terms of Service

Applicable regulations

CFAA
United States Federal
DSA
European Union

Provision details

Document information
Document
Airbnb Terms of Service
Entity
Airbnb
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-021907
Document ID
CA-D-00075
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
37ba96a6f259d822ff1e23e1a14c98b352e38a80fcb07b11940b09b4df5b361c
Analysis generated
May 10, 2026 03:49 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Airbnb
Document: Airbnb Terms of Service
Record ID: CA-P-021907
Captured: 2026-05-10 03:49:29 UTC
SHA-256: 37ba96a6f259d822…
URL: https://conductatlas.com/platform/airbnb/airbnb-terms-of-service/provision/CA-P-021907/prohibition-on-unsolicited-commercial-messages-to-members/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Airbnb's Prohibition on unsolicited commercial messages to members clause do?

The clause states: “Do not use the Airbnb Platform, our messaging tools, or Members' personal information to send commercial messages without their express consent.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Airbnb?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Airbnb.