Provisions Index

You must comply with all rules set by Visa, Mastercard, American Express, and Discover, and Square can hold you responsible if you violate those rules even if you were unaware of them....

Why it matters: Card network rules are complex and frequently updated; unknowingly violating them could result in fines, fund holds, or account termination....

US users must resolve all disputes with Waze through binding arbitration rather than in court, administered by JAMS under its rules. This means you cannot take Waze to court or participate in a class action lawsuit unless you opt out within 30 days....

Why it matters: Arbitration strips consumers of the right to a jury trial and class action participation, which are important protections when challenging a large company's practices....

When you submit any content to Waze — including map edits, reports, photos, or comments — you grant Waze a worldwide, irrevocable, royalty-free license to use, modify, distribute, and commercialize that content in any way, forever....

Why it matters: This means Waze can use anything you contribute to the platform for commercial purposes, including advertising and data products, without further permission or payment to you....

Waze collects and uses your real-time GPS location, driving speed, routes, and driving behavior as part of using the service. This data is used to power navigation features and may be shared with third parties including Google....

Why it matters: Continuous collection of precise location and movement data is among the most sensitive categories of personal information, and its sharing with third parties including Waze's parent company Google raises significant privacy concerns....

By using Waze, US users agree not to participate in any class action lawsuit or class-wide arbitration against the company. All disputes must be handled individually....

Why it matters: Class actions are often the only practical way for individual consumers to challenge a large company's practices when individual damages are small. Waiving this right significantly reduces collective consumer power....

Waze limits its financial responsibility for any harm caused to users to the maximum extent permitted by law. In most cases, this means Waze cannot be held liable for damages resulting from use of the app, including navigation errors....

Why it matters: If Waze's navigation causes an accident or leads to harm, the company's liability cap means users may have little or no legal recourse to recover damages....

Waze can change these Terms of Use at any time. Notice of changes may be provided through the app or website, and continued use of the service after changes constitutes acceptance of the new terms....

Why it matters: Users may be bound by new terms they haven't actively reviewed, simply by continuing to use the app after an in-app notification they may have missed....

Waze requires users to be at least 16 years old. Users between 16 and 18 must have parental or guardian consent to use the service....

Why it matters: Parents should be aware that Waze collects extensive location and driving data from teenage users aged 16-17, and parental consent is required for their use of the app....

For US users, these terms are governed by California law. For users outside the US, Israeli law applies. Disputes are resolved in courts located in California (US) or Tel Aviv (non-US) unless arbitration applies....

Why it matters: Non-US users may find it impractical or cost-prohibitive to pursue legal action in Israeli courts, effectively limiting their ability to enforce their rights under the agreement....

Waze reserves the right to suspend or terminate your account at any time, with or without notice, for any reason including violation of these terms. Waze may also discontinue the service entirely....

Why it matters: Users can lose access to their account and all associated data without warning, and Waze faces no liability for service discontinuation....

By using Waze, you agree to defend and pay for any legal costs Waze incurs as a result of your use of the service, including if you violate these terms or infringe on third-party rights....

Why it matters: If your use of the app leads to a legal claim against Waze — for example, from content you submitted — you could be personally liable for Waze's legal fees and damages....

Twilio uses a TrustArc cookie consent tool to let visitors control which tracking cookies are placed on their devices. You can accept or reject different categories of cookies through this banner....

Why it matters: Cookie consent tools are your primary mechanism for controlling what data is collected about your browsing behavior. If you do not actively manage these settings, tracking may occur by default....

Twilio loads Google Tag Manager on every page of their website, which can deploy multiple tracking scripts to monitor your behavior and share data with Google....

Why it matters: Google Tag Manager can load numerous tracking tools simultaneously, potentially collecting significant amounts of behavioral data about your site visit and passing it to Google and other third parties....

Twilio uses Adobe's marketing technology (Adobe Launch/Adobe DTM) to collect and analyze data about how visitors use their website for marketing optimization purposes....

Why it matters: Adobe Launch is an enterprise-level data collection and marketing activation tool that can capture detailed behavioral data and share it across Adobe's Experience Cloud platform....

Twilio uses its own Segment product to collect and process visitor data on twilio.com, including page views and user interactions, with cookies stored for up to 90 days....

Why it matters: Segment is a customer data platform that aggregates behavioral data across touchpoints. Its use on Twilio's own website means your browsing behavior feeds directly into their customer data infrastructure....

Twilio uses Visual Website Optimizer (VWO) to run A/B tests and track visitor behavior, which can temporarily hide page content while experiments load and sets cookies tied to your browsing session....

Why it matters: VWO can modify what content you see on the website based on behavioral profiling and testing, and it sets persistent cookies to track which experiment variations you have been exposed to....

Twilio's privacy practices on their website are designed to address requirements under multiple privacy laws, including GDPR for EU/UK users and CCPA for California residents, giving those users specific rights over their data....

Why it matters: If you are in the EU, UK, or California, you have enhanced legal rights regarding your personal data, including the right to access, delete, or opt out of certain data uses....

Twilio automatically detects and removes email addresses from URL parameters in your browser to prevent personally identifiable information from being exposed in analytics tracking or data layers....

Why it matters: This is a privacy-protective technical measure that reduces the risk of your email address being inadvertently captured and stored by analytics tools through URL tracking parameters....

Lyft collects your precise GPS location throughout your use of the app, including during rides and, in some cases, when the app is running in the background....

Why it matters: Real-time location tracking is one of the most sensitive categories of personal data, as it can reveal where you live, work, worship, and seek medical care....

Lyft shares your personal data, including trip information and device identifiers, with advertising partners to serve you targeted ads both within and outside the Lyft app....

Why it matters: Your trip history and behavior can be used to build a detailed profile for advertising purposes, and this data may be shared with many third parties you have no direct relationship with....

California residents have the right to know what personal data Lyft has collected, request deletion of their data, opt out of the sale or sharing of their data, and not be discriminated against for exercising these rights....

Why it matters: These legally enforceable rights give California residents meaningful control over their personal data and can limit how Lyft uses and shares it....

Lyft may share your personal data, including location history and trip records, with law enforcement agencies in response to legal requests such as subpoenas, court orders, or government investigations....

Why it matters: Your trip history and location data could be accessed by police or government agencies without your knowledge in response to legal demands....

Lyft shares driver personal information — including identity documents, background check results, and driving records — with third-party background check vendors and insurance partners....

Why it matters: Drivers' sensitive personal data including criminal history and identity documents is shared with multiple third parties outside of Lyft's direct control....

Lyft retains your personal data for as long as your account is active and for additional periods required for legal, safety, or business purposes, even after you delete your account....

Why it matters: Your data may be kept by Lyft for significant periods beyond account closure, limiting your ability to fully erase your personal history from their systems....

Lyft may transfer your personal data to countries outside the United States, which may have different and potentially weaker data protection laws....

Why it matters: Once your data is transferred internationally, it may be subject to foreign government access and weaker privacy protections than those available in the US....

Lyft collects payment card information, transaction history, and billing details to process payments for rides and other services....

Why it matters: Financial data is highly sensitive and its collection and storage by Lyft creates potential exposure if there is a data breach or unauthorized access....

If you opt into the Research program, 23andMe may share your de-identified genetic and health data with third-party researchers, including pharmaceutical and biotech companies, to conduct studies on disease and drug development....

Why it matters: Your genetic data, even when described as 'de-identified,' is inherently re-identifiable and uniquely personal — and opting in means it may be used commercially by drug companies without further notice to you....

23andMe may disclose your personal and genetic data to law enforcement, government agencies, or courts in response to valid legal requests such as subpoenas, warrants, or court orders....

Why it matters: Your DNA and health information could be handed over to police or prosecutors without your knowledge, which could have serious legal or personal consequences....

If 23andMe is acquired, merges with another company, or goes through bankruptcy, your personal and genetic data may be transferred to the new owner as a business asset....

Why it matters: A new owner of 23andMe would inherit your DNA data and could operate under different privacy standards, and you may have limited ability to prevent this transfer....

You can delete your 23andMe account at any time, which will also discard your physical DNA sample — but once you make these choices, they cannot be undone....

Why it matters: While account deletion is a meaningful privacy protection, the irreversibility means you permanently lose access to your genetic reports and cannot reclaim your sample once it is destroyed....

If you use 23andMe's telehealth services, your medical information is governed by a separate Medical Record Privacy Notice, not this main Privacy Statement....

Why it matters: Health information collected through telehealth may be subject to different — potentially HIPAA-compliant — standards, but consumers need to locate and read a separate document to understand those protections....

Your personal and genetic data may be transferred to and processed in countries outside your home country, including the United States, which may have different privacy protections....

Why it matters: For EU, UK, and other international users, transferring genetic data outside their jurisdiction may reduce the legal protections available to them under local law....

California residents have the right to know what personal data 23andMe collects, request deletion of their data, opt out of the sale or sharing of their data, and not be discriminated against for exercising these rights....

Why it matters: California law provides some of the strongest consumer privacy rights in the US, and 23andMe is required to honor them — including for highly sensitive genetic data....

When you delete your account, 23andMe will discard your physical sample and remove your personal data, but certain de-identified or aggregated data derived from your genetic information may be retained....

Why it matters: Even after you delete your account, information derived from your DNA may persist in aggregated research datasets — meaning true and complete erasure of your genetic contribution may not be possible....

If you have a legal dispute with Hinge, you must resolve it through private arbitration rather than by suing in court. This applies to nearly all disputes, including questions about whether arbitration itself applies to your situation....

Why it matters: Arbitration is a private process with fewer procedural protections than court, and decisions are typically final with very limited appeal rights....

You agree that you cannot participate in any class action lawsuit or class-wide arbitration against Hinge, and you give up your right to a jury trial....

Why it matters: Class actions allow many consumers to pool resources to challenge corporate misconduct — waiving this right means each person must pursue claims individually, which is often impractical for small-dollar disputes....

Hinge subscriptions automatically renew at the end of each billing period and you will be charged again unless you cancel before the renewal date....

Why it matters: Users who forget to cancel before renewal will be charged for another billing period, and refunds are not generally available after the renewal charge is processed....

When you post photos, text, or other content on Hinge, you grant Hinge a worldwide, royalty-free license to use, copy, display, and distribute that content for operating and promoting the service....

Why it matters: Hinge can use content you post — including your photos and personal information you share — to operate and potentially promote the service, and this license continues even after you delete your account for content already shared....

Hinge limits the amount of money you can recover from them in a lawsuit to the greater of the fees you paid in the past 12 months or $100, and they disclaim responsibility for many types of damages....

Why it matters: Even if Hinge causes you significant harm, this clause caps what you can recover financially, potentially leaving you with little or no compensation for serious losses....

You agree to pay Hinge's legal costs and damages if a third party sues Hinge because of something you did or posted on the platform....

Why it matters: If your actions on the app lead to a lawsuit against Hinge, you could be personally responsible for covering Hinge's legal fees and any damages awarded....

You cannot use Hinge if you have been convicted of, or pleaded no contest to, any crime involving violence, threats of violence, or sexual misconduct....

Why it matters: This provision is designed to protect user safety by barring individuals with certain criminal histories from the platform, but enforcement relies on self-reporting with no stated verification mechanism....

Hinge can change these Terms at any time, and your continued use of the app after the effective date of any change means you have agreed to the new Terms....

Why it matters: You can be bound by new legal terms simply by continuing to use the app, even if you did not actively read or agree to the changes....

California residents can cancel their Hinge subscription within three business days of subscribing for a full refund, without penalty....

Why it matters: This is a specific legal protection that gives California users a short but meaningful window to change their minds after subscribing and receive their money back....

You are not allowed to use or develop any third-party applications or artificial intelligence or machine learning systems that interact with Hinge's service or user content without Hinge's written permission....

Why it matters: This provision prevents users and developers from building AI tools that access Hinge data, but it also protects user content from being scraped or processed by unauthorized third-party AI systems....

When you post content publicly on GitHub, you give GitHub a license to store, display, and distribute that content — including to other users and through GitHub's services....

Why it matters: Developers who post public code or content are granting GitHub broad rights to use that material, which may affect intellectual property strategy for individuals and businesses....

GitHub limits the amount you can recover from them in a lawsuit to the total fees you paid in the 12 months before the incident — or $100 if you used the free service....

Why it matters: If GitHub causes you serious harm — such as data loss, service outage, or account suspension — you may be legally limited to recovering only a small amount regardless of how much damage you actually suffered....

GitHub can suspend or permanently terminate your account at any time, including immediately and without advance notice, if they believe you have violated the terms....

Why it matters: Losing account access without warning could mean losing access to all your repositories, projects, and collaborative work hosted on GitHub....

GitHub can change these terms at any time and will generally give 30 days notice for material changes, but continued use of the service after changes take effect means you accept the new terms....

Why it matters: If you keep using GitHub after terms are updated, you automatically agree to the new rules even if you haven't read them — making it important to monitor for change notifications....

Paid GitHub plans are billed in advance on a monthly or annual basis, and fees are non-refundable except where required by law — if you upgrade or downgrade, changes may take effect at your next billing cycle....

Why it matters: Users who cancel paid plans or downgrade may not receive refunds for the unused portion of their billing period, meaning you could pay for service you no longer use....

All disputes with GitHub are governed by California law and must be brought in the courts of the Northern District of California — regardless of where in the world you are located....

Why it matters: If you need to sue GitHub or respond to a lawsuit, you may be required to do so in California courts, which could be costly and impractical for users outside that region....