California residents have the right to know what personal data 23andMe collects, request deletion of their data, opt out of the sale or sharing of their data, and not be discriminated against for exercising these rights.
This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationalizes 23andMe's compliance obligations under California law by explicitly acknowledging CCPA rights holders and establishing the framework through which residents may submit data requests. The clause creates procedural pathways for exercising legally mandated privacy rights specific to California jurisdiction.
The updated privacy statement no longer explicitly directs users to a separate Medical Record Privacy Notice for telehealth services or explains that medical information collected through telehealth is governed by different privacy rules. Previously, the policy stated that users choosing telehealth services coordinated through 23andMe would find healthcare privacy protections described in a separate notice. That reference is now absent from the main privacy statement. Users seeking privacy information specific to telehealth services will need to determine independently whether a separate notice exists or contact 23andMe directly using the provided contact information.
View change record →The updated privacy statement no longer explicitly discloses a separate Medical Record Privacy Notice that previously described how medical information is used, disclosed, and maintained for telehealth services. Users who receive telehealth services coordinated through 23andMe may now lack clear notice of which privacy framework governs their medical records, since the reference to that parallel notice has been removed. The organizational scope change from '23andMe Research Institute' to '23andMe' narrows the explicitly named entities responsible for the policy, though operational impact depends on how these entities actually function.
View change record →California residents can request a copy of all personal data 23andMe holds about them, request deletion, and opt out of data sharing that may constitute a 'sale' under CCPA — rights that go beyond what the general privacy policy offers to other users.
How other platforms handle this
Depending on where you live, you may have certain rights regarding your personal information, including: the right to know what personal information we have collected about you; the right to delete personal information we have collected from you; the right to correct inaccurate personal information;...
If you are a California resident, you have specific rights under the California Consumer Privacy Act and California Privacy Rights Act. These rights include the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing...
If you are a California resident, you have certain rights with respect to your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know about the personal information we collect, use, disclose, and sell; the right to request deletion of your perso...
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CCPA and CPRA compliance is mandatory for 23andMe as a data broker handling sensitive personal information; compliance teams should audit whether genetic data sharing with research partners constitutes a 'sale' or 'sharing for cross-context behavioral advertising' under CPRA, triggering additional obligations.
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This provision operationalizes 23andMe's compliance obligations under California law by explicitly acknowledging CCPA rights holders and establishing the framework through which residents may submit data requests. The clause creates procedural pathways for exercising legally mandated privacy rights specific to California jurisdiction.
California residents can request a copy of all personal data 23andMe holds about them, request deletion, and opt out of data sharing that may constitute a 'sale' under CCPA — rights that go beyond what the general privacy policy offers to other users.
ConductAtlas has identified this type of provision across 8 platforms. See the full comparison.
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