By using Waze, US users agree not to participate in any class action lawsuit or class-wide arbitration against the company. All disputes must be handled individually.
This analysis describes what Waze's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes a procedural requirement that channels disputes into arbitration, which operates under different rules and discovery standards than court litigation. This affects how disputes are adjudicated and the remedies available through each dispute resolution mechanism.
US users cannot band together with other users to collectively sue Waze, even if many users are harmed in the same way. This provision dramatically reduces the practical ability of consumers to seek redress for small but widespread harms.
How other platforms handle this
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Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, 'Disputes') will be settled by binding arbitration between you and Wise, except that each party retains...
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The class action waiver, combined with mandatory arbitration, represents a known area of regulatory scrutiny. The CFPB previously attempted to limit such waivers in financial services; the FTC has also flagged such provisions as potentially unfair. Legal teams should monitor evolving enforcement posture.
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The clause establishes a procedural requirement that channels disputes into arbitration, which operates under different rules and discovery standards than court litigation. This affects how disputes are adjudicated and the remedies available through each dispute resolution mechanism.
US users cannot band together with other users to collectively sue Waze, even if many users are harmed in the same way. This provision dramatically reduces the practical ability of consumers to seek redress for small but widespread harms.
ConductAtlas has identified this type of provision across 74 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Waze.