Mandatory Binding Arbitration

What it is

If you have a legal dispute with Hinge, you must resolve it through private arbitration rather than by suing in court. This applies to nearly all disputes, including questions about whether arbitration itself applies to your situation.

Why it matters (compliance & governance perspective)

This provision modifies the dispute resolution mechanism available to users by channeling claims through arbitration proceedings. It establishes arbitration as the exclusive procedural framework for addressing grievances between the parties.

Consumer impact (what this means for users)

This provision strips users of their right to a jury trial and limits their ability to challenge Hinge in a public court setting, which may reduce leverage and transparency in any legal dispute.

What you can do

Institutional analysis (Compliance & governance intelligence)

The clause mandates binding arbitration for virtually all disputes including arbitrability determinations, raising FTC unfair practice concerns and potential enforceability issues under state consumer protection law, particularly in California under McGill and related precedents.

Applicable agencies

Applicable regulations

Provision details

Other risks in this policy

• Class Action and Jury Trial Waiver high
• Subscription Auto-Renewal medium
• Broad Intellectual Property License Over User Content medium
• Limitation of Liability high
• User Indemnification Obligation medium
• Account Eligibility — Criminal History Bar medium

Related Analysis

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  Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.