If Waze is sued or incurs costs because of something you do while using the service, you agree to cover Waze's legal fees and any damages awarded against it.
This analysis describes what Waze's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The indemnification obligation is broad in scope, covering all claims arising from use of the service, violations of third-party rights, and user-contributed content, and expressly includes attorney's fees, which could create significant financial exposure for individual users in litigation scenarios.
Interpretive note: Enforceability of broad consumer indemnification clauses varies by jurisdiction; EU, UK, and some US state consumer protection frameworks may limit their practical application against individual consumers.
The updated Terms now establish that you are binding yourself not only to the main Terms of Use but also to Waze's Content Moderation Policy, Community Terms, and Copyright Policy as integral parts of the agreement. This expands the set of rules you must comply with when using the Service. The revised terms also clarify that the Service is intended for users of legal driving age and explicitly describe Waze's advertising model: the Service is free because advertising revenue funds operations, and Waze uses your data to show you targeted ads, with controls available to manage ad personalization preferences.
View change record →Detailed excerpt now provided specifying three categories of triggering events: service use, terms violation, and third-party rights violations.
View full change record →This provision requires users to pay Waze's legal costs and damages if a third party sues Waze because of something the user did or contributed while using the app, including claims related to content the user uploaded or reported. This applies to all users.
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Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...
You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to the Services.
These indemnity obligations shall survive any expiration or termination of your relationship with Chegg.
"You agree to defend, indemnify and hold harmless Waze and its officers, directors, employees, agents, co-branders or other partners and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your Content caused damage to a third party.Excerpt from Waze's Terms of Use
REGULATORY LANDSCAPE: Broad consumer-facing indemnification clauses may engage the FTC Act where they operate as one-sided or potentially deceptive terms against ordinary consumers.
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The indemnification obligation is broad in scope, covering all claims arising from use of the service, violations of third-party rights, and user-contributed content, and expressly includes attorney's fees, which could create significant financial exposure for individual users in litigation scenarios.
This provision requires users to pay Waze's legal costs and damages if a third party sues Waze because of something the user did or contributed while using the app, including claims related to content the user uploaded or reported. This applies to all users.
ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.
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