A video communications platform that provides video conferencing, webinars, phone services, and collaboration tools for businesses, educational institutions, and individual users. The service processes large volumes of personal data including video and audio recordings, chat messages, and user account information during meetings and calls. Their policies are significant for users because they govern how personal communications are recorded, stored, shared with third parties, and used for service improvements or other purposes.
High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.
The agreement authorizes use of meeting and communication content, which may include audio, video, chat transcripts, and shared files, to develop and improve AI features, subject to consent and avail…
The agreement requires individual arbitration for all disputes and waives the right to participate in class action or representative proceedings, which limits the collective remedies available to use…
This provision determines whether the content of your meetings, including things you say, type, or share, may be used to improve Zoom's AI products. Because the opt-out is assigned to account adminis…
The clause creates a conditional framework where HIPAA-covered entities operate under a separate contractual regime for health data handling. This ensures that entities subject to HIPAA compliance ob…
This provision defines the data control hierarchy within Zoom accounts, specifying that administrative authority over account data rests with account owners rather than individual participants. It es…
This is Zoom's global privacy statement, covering how Zoom collects and uses personal data for its video communications, phone, webinar, contact center, and AI-assisted products. The statement authorizes Zoom to …
This document establishes the terms of service governing Zoom's video calling, messaging, phone, webinar, and AI assistant products. The agreement authorizes Zoom to use content from meetings, chats, recordings, and …
ConductAtlas tracks 2 Zoom documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Zoom has made 5 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 24 provisions across Zoom's tracked documents. 3 are rated high severity, 18 medium, and 3 low.
Yes. Monitor subscribers ($19/month) can add Zoom to their watchlist and receive same-day email alerts whenever any tracked document changes.