Zoom · Zoom Terms of Service · View original document ↗

Full As-Is Warranty Disclaimer

High severity Medium confidence Explicitdocumentlanguage Common · 288 of 352 platforms
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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The disclaimer eliminates all warranty protections for users, meaning Zoom makes no legally enforceable promise about the quality, fitness, or performance of its Services and Software.

Interpretive note: The excerpt is cut off after 'WARRANTY OF MERCHANTABILITY', so additional disclaimed warranty types that may be present in the full clause were not captured in the canonical claim.

Consumer impact (what this means for users)

The reader has no warranty rights against Zoom, its affiliates, suppliers, or licensors with respect to the Services or Software, express or implied.

How other platforms handle this

ActiveCampaign Medium

WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.

Leonardo AI Medium

To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile application.

Netflix Medium

Netflix makes no representations or warranties about the quality of your watching experience on your display.

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▸ View Original Clause Language DOCUMENT RECORD
"
YOU AGREE THAT THE SERVICES AND SOFTWARE ARE PROVIDED "AS IS" AND ZOOM, ITS AFFILIATES, SUPPLIERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY...

— Excerpt from Zoom's Zoom Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Zoom Terms of Service
Entity
Zoom
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-068923
Document ID
CA-D-00189
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3385024743a75574626b51f881a9738c05304ab376fceea966cffae9ca98a626
Analysis generated
July 9, 2026 05:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zoom
Document: Zoom Terms of Service
Record ID: CA-P-068923
Captured: 2026-07-09 05:33:17 UTC
SHA-256: 3385024743a75574…
URL: https://conductatlas.com/platform/zoom/zoom-terms-of-service/provision/CA-P-068923/full-as-is-warranty-disclaimer/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zoom's Full As-Is Warranty Disclaimer clause do?

The disclaimer eliminates all warranty protections for users, meaning Zoom makes no legally enforceable promise about the quality, fitness, or performance of its Services and Software.

How does this clause affect you?

The reader has no warranty rights against Zoom, its affiliates, suppliers, or licensors with respect to the Services or Software, express or implied.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.