This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes Zillow's unilateral authority to discontinue service access without specified procedural requirements, notice timelines, or appeal mechanisms. The broad termination authority and liability waiver create an asymmetric contractual relationship where the service provider retains discretionary control over service continuity.
Users operate under the condition that their access to Zillow's Services may be terminated at Zillow's discretion with no guaranteed notice or opportunity to cure alleged violations. The provision also establishes that Zillow bears no liability exposure for suspensions or terminations, regardless of circumstance.
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"Zillow reserves the right to suspend or terminate your access to all or any part of the Services for any reason, including without limitation, if Zillow believes that you have violated or acted inconsistently with the letter or spirit of these Terms. Upon any termination, the rights granted to you under these Terms will immediately cease. Zillow shall not be liable to you or any third party for any such suspension or termination.— Excerpt from Zillow's Zillow Terms of Use
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This clause establishes Zillow's unilateral authority to discontinue service access without specified procedural requirements, notice timelines, or appeal mechanisms. The broad termination authority and liability waiver create an asymmetric contractual relationship where the service provider retains discretionary control over service continuity.
Users operate under the condition that their access to Zillow's Services may be terminated at Zillow's discretion with no guaranteed notice or opportunity to cure alleged violations. The provision also establishes that Zillow bears no liability exposure for suspensions or terminations, regardless of circumstance.
ConductAtlas has identified this type of provision across 29 platforms. See the full comparison.
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