Provision record
Zendesk · Zendesk Privacy Policy · View original document ↗

Zendesk Liable for Agent Onward Transfer Violations

High severity Explicit document language Common · 229 of 352 platforms
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 935 other provisions on other platforms.

How other platforms handle this

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

NVIDIA NIM Medium

NVIDIA will have no obligation...to indemnify...with respect to any Indemnifiable Claim relating to...any use of the Enterprise Products in violation of applicable laws or regulations, or expressly prohibited by the Agreement or the Enterprise Product's documentation...

Walmart Medium

you agree to cooperate with Walmart if and as requested by Walmart in the defense and settlement of such matter.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Zendesk remains liable under the Principles if Zendesk's agent processes personal data in a manner inconsistent with the Principles, unless Zendesk proves that it is not responsible for the event giving rise to damage.

Excerpt from Zendesk's Privacy Policy

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Zendesk Privacy Policy
Entity
Zendesk
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-055588
Document ID
CA-D-00639
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
61bead77ffc0694e673595ad8660fbe7d6a546799b687496b3755d40d3acc968
Analysis generated
July 9, 2026 09:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zendesk
Document: Zendesk Privacy Policy
Record ID: CA-P-055588
Captured: 2026-07-09 09:29:52 UTC
SHA-256: 61bead77ffc0694e…
URL: https://conductatlas.com/platform/zendesk/zendesk-privacy-policy/provision/CA-P-055588/zendesk-liable-for-agent-onward-transfer-violations/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zendesk's Zendesk Liable for Agent Onward Transfer Violations clause do?

The clause states: “Zendesk remains liable under the Principles if Zendesk's agent processes personal data in a manner inconsistent with the Principles, unless Zendesk proves that it is not responsible for the event giving rise to damage.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.