Provision record
Wise · Wise Terms of Use (Superseded URL) · View original document ↗

Fee and Exchange Rate Changes

Medium severity Medium confidence Explicit document language Common · 231 of 352 platforms
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Document Record

What it is

Wise can change what it charges you and the exchange rate margins it applies, and may give you notice of these changes without a guaranteed waiting period before they take effect.

This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If you plan regular international transfers or rely on a specific cost structure, fee and rate changes could increase your costs with limited opportunity to adjust your behavior before the new rates apply.

Interpretive note: The specific notice period Wise provides before fee changes take effect is not fully specified in the available document excerpt, and the adequacy of that notice depends on applicable state and federal requirements.

Recent Activity

This document changed recently

Medium Jul 28, 2026

The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.

View change record →

Clause Stability Mostly Stable

1
Change
5
Months Monitored
May 10, 2026
First Seen
May 20, 2026
Last Seen
This clause type exists across 2197 other provisions on other platforms.
This clause has changed once in 5 months of monitoring.

Change history

removed Jul 28, 2026

Removal of the specific fee change provision eliminates detailed notice and timing requirements, though fee modification authority appears retained under the vague 'Our Right to Make Changes' section.

View full change record →
modified May 15, 2026

Simplified provision to focus on change mechanism with immediate effectiveness possible, removing prior detailed explanation of mid-market exchange rates and transparency language.

View full change record →

Consumer impact (what this means for users)

Your cost to send money internationally through Wise can change, and in some cases the change may take effect quickly after notice, meaning a transfer you planned at one cost could be more expensive if you delay initiating it.

How other platforms handle this

Google Cloud Medium

For GWS Services, Looker (original) Services, and Cloud Identity Services only, (a) Google will notify Customer at least 30 days in advance of any changes, and (b) Customer's pricing will change if and when Customer's Order Term renews...

Calendly Medium

you must provide Calendly with thirty (30) days' written notice prior to the end of the then-current Initial or Renewal Subscription Term of any requests for changes to (i) your Plan Tier, (ii) the number of licenses...

DeepL Medium

If the rate of such tax changes, DeepL may adjust the rate according to such change in law.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may change our fees and exchange rate spreads at any time by giving you notice in accordance with this Agreement. Changes to fees and exchange rates may take effect immediately or on a date specified in the notice.

Excerpt from Wise's Terms of Use (Superseded URL)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: State money transmitter laws in several jurisdictions, including California and New York, impose specific requirements on money transmitters regarding disclosure of applicable fees and exchange rates before a transaction is initiated.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Provision details

Document information
Document
Wise Terms of Use (Superseded URL)
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-008344
Document ID
CA-D-00265
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
766cd35efcda3d6e56bbb4a99b45d90b9673018b4723cefb2c63c45c5f1df721
Analysis generated
May 10, 2026 05:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use (Superseded URL)
Record ID: CA-P-008344
Captured: 2026-05-10 05:31:57 UTC
SHA-256: 766cd35efcda3d6e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use-superseded-url/provision/CA-P-008344/fee-and-exchange-rate-changes/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Wise's Fee and Exchange Rate Changes clause do?

If you plan regular international transfers or rely on a specific cost structure, fee and rate changes could increase your costs with limited opportunity to adjust your behavior before the new rates apply.

How does this clause affect you?

Your cost to send money internationally through Wise can change, and in some cases the change may take effect quickly after notice, meaning a transfer you planned at one cost could be more expensive if you delay initiating it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.