Provision record
Wise · Wise Terms of Use (Superseded URL) · View original document ↗

Mandatory Arbitration Clause

High severity Common · 211 of 352 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the procedural mechanism through which contractual disputes will be adjudicated, replacing court litigation with arbitration as the default dispute resolution pathway. The opt-out window creates a time-limited opportunity for users to preserve court access rights.

Clause Stability Stable

0
Changes
4
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 2639 other provisions on other platforms.

Consumer impact (what this means for users)

Users who do not opt out within 21 days are bound to resolve disputes through individual arbitration rather than court litigation or class proceedings. The provision applies to both parties, permitting Wise to also require arbitration of user claims.

How other platforms handle this

Microsoft Copilot Medium

You may reject any change we make to section 15 (except address changes) by personally signing and sending us notice within 30 days of the change by U.S. Mail to the address in section 15.b.

Chegg Medium

in the event that there are 100 or more individual Requests of a similar nature filed against Chegg by or with the assistance of the same law firm...within a 30 day period...the AAA (1) will administer the arbitration demands in batches of 100 Requests per batch...

Runway Medium

if Company makes any future material change to this Arbitration Agreement, you may reject that change within thirty (30) days of such change becoming effective by writing Company...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
This Agreement contains a Dispute Resolution provision, at Section 28, which waives jury trials and class actions and allows either you or Wise to choose to have a dispute resolved in arbitration on an individual basis. You may opt out of arbitration within 21 days of opening your Account by following the instructions in Section 28.2.9.

Excerpt from Wise's Terms of Use (Superseded URL)

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Wise Terms of Use (Superseded URL)
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-001379
Document ID
CA-D-00265
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
Analysis generated
May 21, 2026 00:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use (Superseded URL)
Record ID: CA-P-001379
Captured: 2026-05-21 00:40:14 UTC
SHA-256: 561266d11f984a2e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use-superseded-url/provision/CA-P-001379/mandatory-arbitration-clause/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's Mandatory Arbitration Clause clause do?

This provision establishes the procedural mechanism through which contractual disputes will be adjudicated, replacing court litigation with arbitration as the default dispute resolution pathway. The opt-out window creates a time-limited opportunity for users to preserve court access rights.

How does this clause affect you?

Users who do not opt out within 21 days are bound to resolve disputes through individual arbitration rather than court litigation or class proceedings. The provision applies to both parties, permitting Wise to also require arbitration of user claims.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.