This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.
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Authorized Users may not make their individual accounts accessible to other Customer personnel or to third parties
Shared Users can answer and receive alerts, view video recordings, and modify their personal alert settings, but they cannot delete videos, delete devices, or change device settings.
Once your account is created, you will not be able to change the country or region code associated with your account.
"The funds within a Jar can be enabled for spending through Card transactions but they may not be accessed via direct debits.Excerpt from Wise's Terms of Use (Superseded URL)
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The clause states: “The funds within a Jar can be enabled for spending through Card transactions but they may not be accessed via direct debits.”
ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.
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