This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.
View change record →How other platforms handle this
Customer will pay all Fees in the currency stated in the bill or invoice.
Any payment disputes must be submitted in good faith before the payment due date.
Charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia's cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.
"We may not process your transaction(s) or provide any other Services to you until we have received the fees from you.Excerpt from Wise's Terms of Use (Superseded URL)
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The clause states: “We may not process your transaction(s) or provide any other Services to you until we have received the fees from you.”
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
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