This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.
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The Customer shall bear all bank and transfer charges as well as any currency conversion costs (if any).
For special-delivery Best Buy Products, we'll charge your payment method when you confirm a delivery time.
Customer will pay all Fees in the currency stated in the bill or invoice.
"If we need to investigate or take any actions in connection with a chargeback caused by or related to you, we may charge you for our costs in doing so and may deduct those costs from your Wise Account...Excerpt from Wise's Terms of Use (Superseded URL)
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The clause states: “If we need to investigate or take any actions in connection with a chargeback caused by or related to you, we may charge you for our costs in doing so and may deduct those costs from your Wise Account...”
ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.
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