Provision record
Verizon · Verizon Privacy Policy · View original document ↗

California Consumer Rights Under CCPA/CPRA

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The policy grants California residents rights under CCPA and CPRA including access, deletion, correction, opt-out of sale or sharing, and limitation of sensitive personal information use, with a stated non-discrimination commitment for exercising these rights.

This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational framework for California statutory privacy rights, including the right to opt out of sale or sharing of personal information for advertising purposes, which is directly relevant to the Custom Experience and advertising data sharing programs described elsewhere in the policy.

Recent Activity

This document changed recently

Medium Aug 29, 2026

The updated policy removes four instances of opt-out guidance that previously directed Verizon Community users to a 'Your Privacy Choices' page. This removal eliminates a disclosed method for managing privacy preferences within that service. Verizon Community users will no longer have this specific instruction in the published policy to locate opt-out controls.

View change record →
Medium Aug 28, 2026

The updated policy expands the stated uses of your information. Verizon now explicitly reserves the right to use data to determine your eligibility for employment-related discounts, Verizon Dollars rewards, and service discounts; to assess your creditworthiness and payment risk; and to contact you with marketing offers from partners. The policy previously stated these uses more narrowly or did not list them as discrete purposes. You can review Verizon's privacy choices pages to manage some data uses, including opt-out mechanisms for prescreening and industry-wide credit opt-out options.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

modified May 24, 2026

Current version adds clarification that collection includes use, sharing, or selling; changes 'delete' to 'request that we delete'; and adds the right not to be discriminated against for exercising privacy rights; uses conditional language 'may have' instead of 'have'.

View full change record →

Consumer impact (what this means for users)

This provision establishes that California residents may exercise rights to access, delete, correct, and opt out of the sale or sharing of their personal information, and to limit use of sensitive personal information. Requests can be submitted through Verizon's privacy choices page.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit verizon.com/about/privacy, navigate to the California privacy rights section, and submit a deletion, correction, access, or opt-out of sale/sharing request through the privacy choices portal.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
California residents may have the right to know what personal information we collect, use, share or sell; the right to opt-out of the sale or sharing of personal information; the right to request that we delete personal information; the right to correct inaccurate personal information; the right to limit the use of sensitive personal information; and the right not to be discriminated against for exercising these rights.

Excerpt from Verizon's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Verizon Privacy Policy
Entity
Verizon
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012461
Document ID
CA-D-00586
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
161cbf9bc9a4878a0164372f6b2ff8876c8ecb7149247666d49370a5400dad8b
Analysis generated
May 20, 2026 21:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Verizon
Document: Verizon Privacy Policy
Record ID: CA-P-012461
Captured: 2026-05-20 21:38:25 UTC
SHA-256: 161cbf9bc9a4878a…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy/provision/CA-P-012461/california-consumer-rights-under-ccpacpra/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Verizon's California Consumer Rights Under CCPA/CPRA clause do?

This provision establishes the operational framework for California statutory privacy rights, including the right to opt out of sale or sharing of personal information for advertising purposes, which is directly relevant to the Custom Experience and advertising data sharing programs described elsewhere in the policy.

How does this clause affect you?

This provision establishes that California residents may exercise rights to access, delete, correct, and opt out of the sale or sharing of their personal information, and to limit use of sensitive personal information. Requests can be submitted through Verizon's privacy choices page.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Verizon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Verizon.