Verizon · Verizon Privacy Policy

Children's Privacy / COPPA

Medium severity
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What it is

Verizon's services are not intended for children under 13, and Verizon says it does not knowingly collect their personal data without parental consent.

Consumer impact (what this means for users)

Children under 13 on family Verizon accounts may have their device usage and location data collected through shared account features, creating risk that parental controls and COPPA protections may not fully address in practice.

Cross-platform context

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Why it matters (compliance & risk perspective)

Families with children on shared Verizon plans should be aware that while Verizon states it does not target minors, shared account data collection may still capture information about children's device usage.

View original clause language
Verizon's websites and apps are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Institutional analysis (Compliance & legal intelligence)

1) REGULATORY FRAMEWORK: COPPA (15 U.S.C. § 6501–6506) and FTC COPPA Rule (16 C.F.R. Part 312) require verifiable parental consent before collecting personal information from children under 13. FTC has enforcement authority. Additionally, COPPA applies to operators of general audience platforms that have actual knowledge they are collecting data from children. 2)

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Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA violations involving children's personal data collected by online services.
    File a complaint →

Provision details

Document information
Document
Verizon Privacy Policy
Entity
Verizon
Document last updated
April 29, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003774
Document ID
CA-D-00338
Evidence Provenance
Source URL
Wayback Machine
SHA-256
5bf7b9af40b984230005e6865390db25b43d5b0f5129290d1f2fa00cda8104f1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Verizon | Document: Verizon Privacy Policy | Record: CA-P-003774
Captured: 2026-04-28 05:59:09 UTC | SHA-256: 5bf7b9af40b98423…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy/childrens-privacy-coppa/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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